Mark Super User II

I'd suggest sending it in to the team: www.dropbox.com/support and asking them as its an account specific request. You can then track at http://dropbox.zendesk.com

I'm moving your post to the API forum (https://www.dropboxforum.com/t5/Developer-Community-API-Support/ct-p/101000041) where you'll find much better help :)

Dropbox can only do what you are telling it, so, of you are getting that pop up it is being generated by something... it shouldnt be doing it though if you press cancel. You may want to report that bit at www.dropbox.com/support which you can track at http://dropbox.zendesk.com Just as an aside, if you move the files out…

@"samertm" - possible issue with this build for you guys over on this thread. :) P.s. thanks for the change logs as well!

Second time I've seen the exact same post on here this weekend, I'm merging the threads together to keep everything in one place, However, to help can you log a ticket at www.dropbox.com/support and reference the thread URL that this will be on? Once thats done you can track at http://dropbox.zendesk.com

Also, not sure how this is related to Dropbox? If you can give us some more info we could try and give you some help

It isnt something I have ever seen at all CB65. Have you tried the offline installer from www.dropbox.com/downloading?

Interesting Jonathan! Any idea what it was doing? Any clue as to what data it was tweaking within Dropbox?

That really doesnt seem like a good solution Pollycat. As Rich has done I'm also seeing if I can escalate for you - you also need to be informed what you are going to 'lose' by being a legacy customer and upgrading... from experience I doubt its all positive if I'm honest.

Hi Belal1 - as has been said please log a ticket, but, please note that Dropbox have publicly said on here that without access to the email account to authenticate you they wont be able to give you access to the account again for safety reasons.

Are you sure you are using the right account? Check that the email address he sent your invite to is EXACTLY the same as the one you are using now.

What does www.dropbox.com/events show? Have you still got access to it?

I am pretty sure you can only do this upon renewal of your contract to a minimum of 3 (it used to be 5). You can alter the licences you need at the Admin dashboard: https://www.dropbox.com/team/admin/dashboard

Dropbox on that doesnt seem to be running (there are no context menus on some files). Or, its not installed correctly. Have you tried a reinstall using the offline installer from www.dropbox.com/downloading?

Shared folders do use up your quota. You can see what quota you are using at www.dropbox.com/account

You need to follow the already given instructions and downgrade via www.dropbox.com/downgrade. Nobody here (on a community based forum) can do that for you,

Via www.dropbox.com/downgrade

Do you only have the one hard drive? How big are the files you are trying to sync?

Once a file is deleted and you can no longer see it at www.dropbox.com/home Dropbox saves a version of that file for 30 days. Those files no longer count against your quota. They obviously do, however, if you restore them.

If you deleted them from your computer have you given the account time to sync back to a green tick and thus update the online account?

Tried a reinstall: www.dropbox.com/downloading

Dropbox doesnt default install to the Desktop so you will need to move the Dropbox folder to that location via: https://help.dropbox.com/desktop-web/move-dropbox-folder Then you can set up which folders you want syncing to each device via https://help.dropbox.com/syncing-uploads/selective-sync-overview

Checked the time on the computer? If so have you looked at https://www.dropbox.com/help/desktop-web/cant-establish-secure-connection ?

Its STRONGLY recommended that you dont - there are lots of threads on here about where it doesnt play well. Its also worth remembering, and pointing out, that Dropbox isnt a back up tool. Its a syncing one and so you really shouldnt rely upon it as a back up one.

Great, that makes more sense. I'm going to move this to the API forum area where hopefully somebody with a clue about programming can help!

Yes, but you've not actually said WHAT you are trying to do. We cannot help or even point you in the right direction if we dont know what you are wanting to do / how you are trying to do it etc. Remember we are not sitting next to you. We cannot see your screen.

You need some software that will allow you to do this - Dropbox is more of just an app to get things on to the iPad not edit them (e.g. all of the editing is done by outside applications).

Ok, First off - when you moved everything in to that folder did you wait and give Dropbox time to upload it all? Thats a HUGE amount of data. Can you see everything at www.dropbox.com/home? Secondly Selective Sync removes everything from your local machine, but, it needs space and resources to do so - it almost certainly…

??? You actually need to tell us whats up

Sadly if the issue is with third parties (as it seems to be based on those images) Dropbox support cant help - the only people who can are the third party developers themselves. Have you contacted the app developers you are having issues with to see if they are even aware of it? They should be as this change isnt a new one…