Mark Super User II

Hi @"SC HUANG" Yes - but for the log out just remember in Dropbox that is an unlink 🙂

Yes it is - as long as you have unlinked Dropbox whatever you then do locally wont update to the cloud. https://help.dropbox.com/accounts-billing/settings-sign-in/device-list-remote-sign-out 

Hi No you wont lose anything. All you may find is a short period where things done sync (as you need to let your current plan cancel and not renew before you can add on Family). 

Can you try moving the file in to a different directory, ideally the root of Dropbox, or, if its got a long name renaming it? Sounds to me like the file path is too long

Hi @"MathildeC" The only way to do this is to download the files first - if not you are just moving placeholders over and not the actual files. There isnt a way around this. If the files are now missing due to you cutting them you can restore via www.dropbox.com/events

You dont need the number - use the recovery codes you were given when setting up the account and that will get you in. That lets you override the 2FA and get access. When trying to log in and being asked for the code it should have a link that says 'dont have codes' or similar. Click on that and follow instructions.…

@"Cker6552" why dont you have access to your files? We may be able to help here. It is important to note, however, that if you do not have access to the email address on your account you cannot get access to the account. 

Inbound phone support is available to business customers (i.e. those paying) which is reasonable. Paying users can get support via chat etc. if you go to that link. 

There isnt one. Sorry All the support options available to you depend upon your plan and you can see them at www.dropbox.com/support. 

Once you've done that @"Robert J." do what you did before and remove the beta version and go back to a stable one. That should do it (also check the tick boxes in app!)

Hi @"Robert J." did you also disable the beta options via the Dropbox website? @"clientreleases" - all my icons have turned larger and 'bolder' (they are not nice!). Is this intentional or not? Obviously we have no idea as you refuse to release changelogs. 

I'm not aware of any tools which allow you to do this. The ones that were about have closed or been bought out. As you are trying to use Google you'd be better off asking on their forums. 

@"Miguel R.21" cancellation just stops payments being taken and downgrades your plan. It would then stop any syncing from occurring until you re-upgrade. Once downgrade happens you need to then change the country at www.dropbox.com/account (or make sure you already have) and upgrade as normal. You can of course create a…

Yes to the emails - via the notifications settings. https://www.dropbox.com/account/notifications This is also linked to on each email from Dropbox. Notifications on the app, I dont believe so 

Have you tried a reinstall? https://help.dropbox.com/installs-integrations/desktop/download-dropbox-passwords Are you using the full Dropbox app and not the one from the Microsoft Store?

Although Brave is built upon Chrome it doesnt seem to be an actually supported browser as yet: https://www.dropbox.com/features/security/passwords Have you tried to see if it works in 'normal' Chrome?

Hi @"hammock" If you are searching current images they wont be searchable unless you are on a paid account: https://help.dropbox.com/files-folders/sort-preview/image-search

If it was uploading as part of a package make sure there are no "odd" characters in as that could cause an issue. 

Dropbox supports all file types - it does not stop any time of file being sync'd. It may, however, limit what is played back via the website etc. in previews. Do you have a screenshot of the error?

Is this from a third party piece of software? I.e. not one you wrote?

Sorry 😞 This is why when you do join a team it almost forces you to set up a second account 'cause as soon as you are "in a team" your data/account and everything is 'owned' by that team. 

Hi @"giuseppetornielli" Unfortunately the only people who can do this are the company you used to work for - they need to undelete the account (which must be done within a few days of initial deletion or its not possible) and then remove you from the team rather than deleting it. If they dont do this then I'm afraid there…

Hi @"gztony" Is this in regards to the API that you use as a developer? If so you can post suggestions here. If its to do with how you use Dropbox as a consumer/business then you post feedback at https://www.dropboxforum.com/t5/Dropbox-ideas/idb-p/101002013

@"Guilherme Dutra" - it isnt Dropbox thats the issue. Its Microsoft they need to write the code in there own software to do this. Dropbox cannot. Dropbox cannot force another company to put things in its code. And think logically here... Microsoft do not want you using Dropbox. They want you on OneDrive. It is not in there…

Because you are in a shared folder. Shared folders use up everybodys quota. If you need just access to listen to them ask him to send you a shared link instead. 

Link? Does that mean you sent a link to him which was read only? As in its not a share? As such it would only update on his account and not yours. Are the files inside a shared folder at www.dropbox.com/share - note that wouldnt send a link

Unfortunately tags only work if created via the Dropbox website: https://help.dropbox.com/files-folders/sort-preview/dropbox-tags They do not work if created on the computer itself - that information does not sync. 

Still no change log?

I notice that the whole 'change log' thing is being ignored still - will it take another post on big news sites to actually get this looked at and not just ignored?

I dont think it will work @"Stefan Braem" Dropbox blocks HTML / website hosting and displays on websites etc. Simply put Dropbox isnt designed or intended to host/store websites and so they block it.