Jay Dropbox Community Moderator

Comments

  • That's fine, twas just a precaution! Make sure to follow any extra steps from the official Apple site, namely deauthorizing your old PC, and transferring any backups of your iOS device, and so on. Enjoy!
  • I'd like to give a few warnings when doing this, assuming you have multiple devices that will be using the same library file from Dropbox. Firstly, and most importantly, if you're opening the same library on multiple computers at the same time, you're going to get a conflicted copy if there are any changes made. Most…
  • Just to jump in here, it's always best to state exactly how you're changing details on the machine. If you're using VNC, remote logins, teamviewer, or any other software, this can conflict with the OS, as @"IIT" said. If emulated mouse presses aren't allowed, then you're prevented from doing even the most basic of…
  • If the Magento program can't access the raw=1 link and parse it as the original PNG, then it won't be able to extract the image from Dropbox directly. There isn't any workaround for this, since the raw=1 is the only way for images and files in general to be directly viewed in a browser. Perhaps you can contact the…
  • Thanks for the details. You won't be able to extract the image using that link. However, if you change the dl=0 to raw=1, the image itself will be displayed. Perhaps your Magento program can work with that? This is forcing the file to render online, of which more details can be found here. Hope this helps!
  • Hi again, we’re sorry to hear about this issue. Generally the Dropbox desktop application updates whenever it is needed, and closing the app doesn’t technically stop it, since other processes are running in the background. Running the task manager on your PC should allow you to see the hidden processes, and you can close…
  • Hey there, welcome to the forums! There’s two possibilities for what you’re experiencing. Since you’ve mentioned that some are not on your PC, this means they’re visible either on the site or another device. Therefore, the two reasons for this are:* Selective sync - the files you want to view are in a folder that has been…
  • As this is an old thread returning, I’ll be closing this post. However, in response to your queries, since RSS feeds were removed almost a year ago, it’s unlikely that they’ll make a return. Regardless, what I can do is forward your feedback to our dev team for their awareness that some users would like to see a return of…
  • More info would be helpful! If the app is using the Dropbox API to access and import the files directly from there, then this would be an issue with the Magento 2 app itself, and not Dropbox. However, let us know more about how the app is getting files from Dropbox. Additionally, your email was removed from the post, for…
  • Thanks, this would help us greatly! You can easily find out by logging into the account online and visiting here in order to see what plan it’s on. Keep us posted!
  • Hi @"kaywert", welcome to the forum! I just want to doublecheck something, when you say that you’re connected to the same account, and only sync your personal folder to your computer, are you referring to a Dropbox Business team, or are you all accessing the same personal account? This can affect things, since it’s…
  • Hi @"jsdigital", welcome to the forums! I’ve moved your post since the previous one was quite old! Regarding your query, Dropbox doesn’t modify your files in any way. However, there are very rare circumstances when a file can be ‘changed’ in some manner, though this is unrelated to Dropbox. The first, and ‘most common’ is…
  • Mark’s right, the shared folder most likely is packed with files, so the second you delete stuff from your personal account, the shared folder just syncs a few more files into your quota, then making it overquota in moments. Shared folders do take up quota on your account, so we’d recommend leaving the shared folder to…
  • Thanks for the confirmation, we’ve sent you a brief message to that address. Please let us know if you haven’t received it in your inbox. Thanks!
  • As the others have said above, your files on the Dropbox servers are encrypted. However the files on your local machine are not, like with any other folder on your computer, so a third party encryption software would be needed if you don’t want anyone to access or view your files there.
  • There are some differences in the logs between a Dropbox Business subscription on the Standard or Advanced/Enterprise plans. Firstly is the initial screen, you can see that Advanced allows you to immediately filter based on a file or folder: Standard log Advanced log --- Then there are the filter differences, note that…
  • I use Scrivener myself at home, and know that the files are folders themselves, since all my projects live in the Dropbox folder. The desktop app also uploads the ‘file’ as a folder and then the files within the folder, namely the individual text files, comments, images, settings and everything else in your project. It…
  • Well, I haven’t tested it here due to our restrictions, but there are some browser extensions that can download all the links and images on any webpage you’re viewing. I’m sure there’s a way for those plugins to filter by URL, and then export that list to a file to which you can run your own script to rename dl=0 to raw=1,…
  • Sorry you feel that way, and thanks for pointing out the typo. [edit] Sorry, @"Rich" pointed out about the notifications, not myself. However I do know that since some users don’t like to be informed on logins, as they might be on multiple devices, and that there is a setting to do so should they wish to. Regarding the…
  • As you can see from the above, there are a lot of various ways that your files are susceptible to deletion. I’m certain there must be some other exceptionally rare instances that I haven’t covered here, and if I do recall them, I’ll edit my posts accordingly. Hopefully this wasn’t too boring, but educational instead. We…
  • Special mention - If the Dropbox folder is on an external drive* Not mounted - When you boot your machine up and the external drive has yet be mounted to your machine, even if the cable is connected, it might not appear instantly on your computer as a drive. At this point, the Dropbox desktop application would detect a…
  • Deletions by the API* An app deleted the file - Now is when it gets tricky… If you grant a third-party app access to your Dropbox account, they might have access to the whole account, and not just a specific folder just for them. This can lead to a multitude of reasons that I’ll briefly go through now, but the…
  • Deletions by another user from any device* Another user deleted the file - This time, it isn’t due to your actions, but someone else’s. This can only occur in shared or team folders. One common reason is that users don’t realize how the shared folders work, and thus delete the file thinking it only disappears from their…
  • Deletions with your own username and the web* You deleted the file yourself - From the web… Browsers could be used from desktop or mobile devices, it will show up the same way. This is completely separate from the desktop or mobile Dropbox app. * You removed a shared folder from your account temporarily - Removing a shared…
  • Deletions with your own username and another device name* You deleted the file yourself - This will still be top of every post… This time from another computer you own. * Clearing out your camera roll on the phone - Hmm, remember that Camera Roll on iOS is not the Camera Uploads folder on your Dropbox account. Made a…
  • Look, just tell me how my file was deleted… I was getting to that! Now, I’ve been thinking about this for a while in order to help all users understand the myriad of deletions, so I’ve come up with a list of nearly all conceivable ways files could be deleted from your Dropbox account, given the above details I provided…
  • But, how can my file be deleted? A few ways actually… Firstly, if you install your Dropbox folder to an external drive, then there are always deletion risks, and I have listed them in a separate thread, which can be found here. However, I’ll repeat them in this thread later for the sake of convenience. Secondly, when I…
  • Glad to hear it’s shared for you! Have a great evening. [This thread is now closed. If you have a similar or new question, you can ask here.]
  • If you still have any questions about the folder sharing, please let us know!
  • Interesting… Could you send us an email here in order for our support team to investigate this matter further? Any extra details you can provide there would be great!