Jay Dropbox Community Moderator

Hi @"NSKoepli", thanks for joining the Community! Are you copying the files into Explorer/Finder, or are you using the new Dropbox desktop application, or the site? Any info you can provide regarding the pasting would help, including screenshots!

Just to clarify, deselecting folders in selective sync will always delete the local copy of the folder. It has never had another alternative behavior. If the local folder remained on the machine, then the process actually failed. If you are finding threads of users experiencing another behavior, then it was due to their…

Hi @"studiohenri", thanks for posting on the Community! Currently it isn’t possible to disable notifications for Dropbox Transfers. If you wish, you can suggest this idea on this page in order for other users to vote on the idea. Thanks for posting!

Glad to hear it, @"Schlago"! Enjoy the rest of your week! :grinning:

Hi @"Schlago", thanks for posting on the Community! On the new version of iOS, the option to upload files to Dropbox, and other apps, has changed. You’re seeing the Share with Dropbox option, which requires you to enter an email address to post the share. Tap the share icon on the file in question, and then scroll down the…

Glad to hear it, @"LuanTeles", enjoy your week ahead!

Can you try accessing the folders straight from the Dropbox folder itself, and not the Quick Action menu in Explorer? Do you still experience this issue on any file and folder? If it only occurs in certain locations, are they in a team folder, shared folder, or read-only folder?

If you’re not getting the option to edit the file via the mobile app, which should then open Numbers, then it isn’t possible. Have you tried the steps I previously mentioned to open Numbers directly and access Dropbox from there?

What error are you getting when attempting to upload the MP3 file using the Dropbox mobile app? Are you uploading it into the root Dropbox folder, or a subfolder? Any details you can provide would be great!

Hi @"LuanTeles", thanks for posting today! You can preview the shared link without the Dropbox prompts around it by changing the dl=0 to raw=1. This will force the file to preview as the image itself on the site. As to whether or not it will appear fullscreen depends on how your browser processes the image. Hope this helps!

Hi @"Trey2", thanks for posting today! Are you trying to upload files from the desktop app, mobile app, or the Dropbox site directly? Keep me posted!

Hi @"iyiyi", thanks for posting on the Community! Could you forward a screenshot showing exactly what options you get when attempting to open the file in the Dropbox app, and what you see if you try to open the file? Are you able to access Dropbox directly from the Pages app to see if you’re able to view the Dropbox…

Could you expand the screenshot to show the entire window of the file you’re right clicking? Do the files have the Dropbox syncing icons on all of them? Thanks!

The first image seems to show the normal choices when a file is in the Dropbox folder. The second image is most likely for a file that isn’t in either Dropbox folder, which is why you’re getting the choice to send it via file transfer using your personal or business account. This is also why there’s no copy link option…

Hi @"BPTSA Mike", thanks for joining the Community! Are you experiencing this issue when right clicking on any file or folder in your Dropbox account, or is it just in a specific folder? Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link to see if it helps? Keep me…

Thanks for keeping us posted, @"joelandamber"! It’s good to know that you were able to narrow down the cause for this issue on Chrome.

Hi @"jessekinsman", thanks for joining the Community! Have you tried disabling autosave to see if this helps? Does this occur for Numbers files located outside of the Dropbox folder? Lastly, could you clarify if you meant that this doesn’t occur if the Dropbox desktop application is paused from syncing. Keep me posted!

I understand why you can’t share it, no worries. One last thing I’d like to try is if this behavior occurs with any PDF file you have, or just this one in particular when you add annotations via Preview.

If you’re okay with doing so, could you forward a shared link to the PDF in question so I can try and download it here. If this isn’t possible, let me know if I can message you at the email associated with your forum profile. Thanks!

I’ve tried a few attempts here and can’t duplicate what you’re experiencing. The only possibility is that the file you’re opening after downloading is somehow not the same copy as the one on the Dropbox site, and that it’s opening an older copy, or that the downloaded copy is overwritten with the older version. Could you…

There are a few reasons as to why the app could be running slow, such as invalid permissions, having more than 300,000 files on your account, and others. This article about high CPU usage should give some info if you’re interested in looking into this in future if you decide to link the app to your account again.

Could you forward a screenshot of the Preview app you’re using to add comments, and also a screenshot of the PDF file on the site showing the comments themselves. If possible, try to hide any personal details or info in the screenshots!

Can you try opening the PDF file in a different app to see if the comments are visible there? Is it possible that Preview app when opening the PDF isn’t showing the comments by default for some reason?

Since this is more of how Excel works, there isn’t much I can advise on how to resolve this. In general though, if the Excel file is located here, c:\users\jay\dropbox\finance\report.xlsx then that is the absolute link. The pivot table could refer to a file located in c:\users\jay\dropbox\finance\booking.xlsx, again an…

Hi @"jma2", thanks for joining the Community! When you say you were using Preview to edit the file, are you referring to the Mac app itself, or the new Dropbox desktop application? How do the comments appear on the Dropbox site? Are they using the Dropbox commenting feature, or are they comments inside the PDF itself? If…

Hi @"KW6", thanks for joining the Community! This would be expected since the pivot table appears to be referring a specific document only available on one user’s machine. Depending on how the link was made in Excel, it could be directly referring to a file and its entire folder path, which won’t be the same on another…

Hi @"eyescream", thanks for joining the Community! Just to confirm here, deleted files do not take up any space on your Dropbox account online. If for some reason you’re still low on quota, then it’s possible you have a shared folder that is taking up the remainder of your space. You can leave the shared folders using…

Hi @"chinarut", thanks for joining the Community! Regarding your query, currently we only official support Ubuntu and Fedora for Linux installations. As per the system requirements, the full desktop app needs the following: * GNOME shell (may need the TopIcons extension to get the tray icon) * Unity * GNOME Classic * XFCE…

Hi @"vikioviki", automatic camera uploads from an Android only work on files in the camera roll and screenshots folders, so if somehow the GoPro videos are saved them, then they should upload. Let me know how it goes!

No worries, keep me posted with any updates!