Jay Dropbox Community Moderator

Hi @"Dave1234441", thanks for bringing this to our attention. Is this the first time you're trying to upload photos from your phone to Dropbox? If you enable the automatic camera upload feature, the images and videos would upload into a folder called Camera Uploads on your account. If you have any further queries, feel…

Hi @"Franb1", we appreciate your comments about uploading files in the mobile app. We take all feedback into consideration when improving the service.

What is the specific error that you're getting, or that the site is reporting?

Just for clarification, is this only occurring on the Android TV, or it is also on the normal site when downloading an opening files?

Hi @"hsiktas", thanks for bringing this to our attention. We appreciate this report and have forwarded it to the appropriate team. If you have any further queries, feel free to message back.

Hi @"Alex_evst", thanks for bringing this to our attention. What error are you getting when the link is displayed on that site? Does the link work normally when you access it directly via the site? This will help me to assist further!

Hi @"TommyZW", thanks for bringing this to our attention. Are you viewing these images on the Dropbox site or in the mobile app? This will help me to assist further!

Hi @"GrahamP", as this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail. You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in…

Hi @"Alexeyborisowich", thanks for bringing this to our attention. Could you try switching browsers to see if this helps? Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. Keep me updated with any progress! --- Привет,…

Hi @"MikePDX", thanks for bringing this to our attention. What type of file are you trying to download? Could you try switching browsers to see if this helps? Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. Keep me…

Most likely there's a setting in Safari regarding the rendering of videos which is causing this issue. I'd recommend looking into this matter in more detail with Apple directly, or their support page for which setting could be causing this.

Hi @"Susan D.11", thanks for bringing this to our attention. Just for clarification, when the folder went to the limited access, it disabled all access to those members currently invited to the folder, is that correct? This will help me to assist further!

Hi @"SHJAIA", this seems like it could be a codec issue with the browser viewing the video. As the video works when downloaded, this would indicate that the browser can't play the video. Does it work when using another browser entirely to see if this helps?

Currently, there isn't a feature like that which would notify you if there is a large movement of files, or if they're being downloaded. If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future.

Yes, on a Dropbox Business team, the personal folder would be one with your name on it, on which only you have access. This means the folder is private and not in shared folders. The next steps are correct, copy everything necessary there, and once you have it, the admin would be able to convert you to a personal account.

We appreciate the feedback, currently, there isn't a way to get a direct URL to the image itself, only using the raw=1 for the image to be displayed directly on the Dropbox site.

Hi @"Peter66", in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

Hi @"EnormousTortoise", thanks for messaging the Community. If you're a member of the Dropbox Business team, then it isn't a personal account, but a business account. If you had another account which isn't part of a team, then you can link the accounts. Assuming you only have one account, what you can do is move all the…

Currently, it isn't possible to bulk ignore folders, they'd need to be manually ignored as and when they exist in your Dropbox folder.

Hi @"EvgF", thanks for bringing this to our attention. Is it possible that you have a backup on your account, which is visible on this page? This will help me to assist further!

Hi @Mmballew88, thanks for bringing this to our attention. This level of activity would suggest that some changes have been made somehow, such as files being moved, marked as offline, or new files being added from the web. When viewing the app, is there any information in the sync history? This will help me to assist…

Thanks for the update. I'd also recommend adding the email address to your contacts list so it doesn't get sent to the spam folder again.

Hi @"DropD", since the shared links are working normally, there isn't much we can assist with if that site is accessing the site via a different method. This would be something they have to troubleshoot on their own end.

Hi @"Krabut", have you tried testing this yourself with an example on your own Dropbox account? In your original post, where are the shared links? Also, when you mentioned shared files, are those shared links to files, or when sharing the file directly to another user, which is a different process?

Hi @"Niki74", is the keyword you're entering part of the filename?

Hi @"Rich14", what OS are you currently running, and what version of the Dropbox desktop application?

HI @"Chrissy_72", could you contact the support team directly? You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.

Hi @"LipListenLive", thanks for bringing this to our attention. Currently, there is an issue with the Dropbox site and uploading to the site in general. We're currently looking into this matter to resolve it.

Thanks for the info. Does this mean you were able to successfully ignore the folder you needed?

I haven't received any emails from you since my email message on Friday. Please could you check your inbox again to see if you received my second email?