Jay Dropbox Community Moderator

Currently, there isn't a feature like that which would notify you if there is a large movement of files, or if they're being downloaded. If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future.

Yes, on a Dropbox Business team, the personal folder would be one with your name on it, on which only you have access. This means the folder is private and not in shared folders. The next steps are correct, copy everything necessary there, and once you have it, the admin would be able to convert you to a personal account.

We appreciate the feedback, currently, there isn't a way to get a direct URL to the image itself, only using the raw=1 for the image to be displayed directly on the Dropbox site.

Hi @"Peter66", in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

Hi @"EnormousTortoise", thanks for messaging the Community. If you're a member of the Dropbox Business team, then it isn't a personal account, but a business account. If you had another account which isn't part of a team, then you can link the accounts. Assuming you only have one account, what you can do is move all the…

Currently, it isn't possible to bulk ignore folders, they'd need to be manually ignored as and when they exist in your Dropbox folder.

Hi @"EvgF", thanks for bringing this to our attention. Is it possible that you have a backup on your account, which is visible on this page? This will help me to assist further!

Hi @Mmballew88, thanks for bringing this to our attention. This level of activity would suggest that some changes have been made somehow, such as files being moved, marked as offline, or new files being added from the web. When viewing the app, is there any information in the sync history? This will help me to assist…

Thanks for the update. I'd also recommend adding the email address to your contacts list so it doesn't get sent to the spam folder again.

Hi @"DropD", since the shared links are working normally, there isn't much we can assist with if that site is accessing the site via a different method. This would be something they have to troubleshoot on their own end.

Hi @"Krabut", have you tried testing this yourself with an example on your own Dropbox account? In your original post, where are the shared links? Also, when you mentioned shared files, are those shared links to files, or when sharing the file directly to another user, which is a different process?

Hi @"Niki74", is the keyword you're entering part of the filename?

Hi @"Rich14", what OS are you currently running, and what version of the Dropbox desktop application?

HI @"Chrissy_72", could you contact the support team directly? You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.

Hi @"LipListenLive", thanks for bringing this to our attention. Currently, there is an issue with the Dropbox site and uploading to the site in general. We're currently looking into this matter to resolve it.

Thanks for the info. Does this mean you were able to successfully ignore the folder you needed?

I haven't received any emails from you since my email message on Friday. Please could you check your inbox again to see if you received my second email?

Hi @"ambern1023", the desktop app uses file explorer, since the Dropbox folder is what is synced via the Dropbox desktop application.

Hi @"hrahmani", thanks for bringing this to our attention. Did you copy the command exactly, as you entered a backslash at the end of the command after 1. This will help me to assist further!

For you own security and privacy, could you attach the images directly on the forum, not via a shared link, and hide any sensitive information as well.

Thanks for the info, if files are moved from a shared folder to a private folder, or moved into a restricted folder the it would be seen as a deletion as well. Does this mean that you were able to find all the files and placed them in the correct folder?

Hi @"ambern1023", could you clarify if you did the move while in Explorer, or on the website? Could you explain exactly how you moved the files, was it by dragging and dropping, or using some other method? Were any of these files in a shared folder, or were they all private folders?

No worries, glad to hear that it's working now. Enjoy your weekend!

Thanks for the info, if the support team have done all they can to assist, then there would be little I can add here for further troubleshooting on our end. To ensure that those photos are on your account now, I'd recommend uploading them manually in the Dropbox mobile app.

Hi @"nickfroud9", thanks for bringing this to our attention. As you mentioned you upgraded previously, do you see the older payment on this page? Is it possible you have another email address that could be associated with a Dropbox account? Keep me updated with any progress!

Hi @"kw9", the files you're seeing on the iPad are most likely a cached copy of what it saw on the site when it was connected at some point. Since it can't access these files without an internet connection, they aren't stored on the iPad, so it wouldn't be possible to recover them from the device. Are you certain that…

Hi @"Andrea211", I've sent you an email, please could you reply to it when you get a chance!

Hi @"jaroslawistok", could you attach a screenshot showing what you're describing, and also what you see on the backup page?

Hi @"Lsquared", could try these steps to see if they help with searching in Finder?

Hi @"chadron", could you try switching browsers to see if this helps?