Jay Dropbox Community Moderator

Hi @"Trevor147", you'd need to look in the settings of manual for the device, since this is related to the device itself delivering commands to the computer. You should be able to find information on the developer's site. 

Hi @"Mesty", if you want to remove content from Dropbox, you can file a DMCA complaint using this link. More info can be found here. Any further questions regarding this matter would need to be directed to the team in question when submitting your DMCA complaint.

The security code can be triggered by different events, so it could have been things other than a valid email and password combination. To be certain for your own security, however, I'd recommend resetting thee Dropbox password.

Is that the same for the browser sessions? Do the IP addresses match your own device?

Hi @"kdsnflk987" , thanks for bringing this to our attention. First of all, are you able to see the login attempt on this page on your account? This will help me to assist further!

Hi @"R S12", thanks for messaging today. We appreciate the feedback on this matter. We take all comments into consideration when improving the Dropbox site and services. If you have any further queries, feel free to message back.

Hi @"KenGoat1", thanks for bringing this to our attention. Could you attach screenshots of what you're seeing, while hiding any personal information and emails? This will help me to assist further!

Hi @"mdo321", thanks for contacting us! If the files are in a shared folder, provided that you all have accounts on plans that are large enough to store the content, then those users can access the files in that folder. If you have any further queries, feel free to message back.

I'm a little puzzled, when you say the Dropbox app, what do you mean exactly, if it isn't via the Dropbox site, since that's how you edit Excel files online?

Is the issue similar to what was being described in this thread?

It does seem that something on your connection is restricting the speed to Dropbox servers for some reason. Do you get similar speed issues on other devices on your network when uploading to the site?

Thanks for the info, I'd recommend contacting the support team for them to investigate this matter in more detail on their end.

You'd need to check with your security software settings for the domain list, and also your network provider if the issue is ISP related. Could you try switching browsers to see if this helps? Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting…

Hi @"Trish3216", thanks for posting today! Just for clarification, are you editing the Excel files on the Dropbox site directly, or by using the local version of the Excel app? Is this occurring for all files on your account? This will help me to assist further!

Hi @"Waynesvoice", thanks for posting today! Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains? This will help me to assist further!

Are you certain that the Dropbox folder is on the second drive? You can confirm this by checking the location in the Dropbox desktop application preferences.

Hi @"fredone", thanks for bringing this to our attention. Could you show the error message where it states that there isn't enough disk space to sync your files? This will help me to assist further!

If something is possible via official method, then we can support it and provide information. For your request, since there isn't an official feature available, the only answer I can provide is that it can't be done by Dropbox. However, I can leave this thread open for other community members to contribute their…

Hi @"Slimink", if you click the Dropbox icon once, do you see an avatar or initials on the top right, like here? Are you able to click it to see the Preferences for the desktop app, and not the website like you described previously?

As this is working in Chrome, then it means that something in Safari is preventing the downloads. Could you try running it in private browsing mode or without any extensions running to see if this helps?

Could you try switching browsers to see if this helps? Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

Hi @"David661", thanks for contacting us! Are you downloading a file from your own Dropbox account when logged in, or is this via a shared link? This will help me to assist further!

HI @"Karen106", this thread is related to the Gmail app specifically, if you're experiencing this issue in Samsung Mail, then this would be a separate issue. Have you tried any of the above steps to resolve it to see if this helps in that app?

There must be some sort of difference that is preventing the files from being detected by the automation. What are the exact settings you have for the automation, and the properties for a file which wasn't renamed?

Hi @"vutran", thanks for the info. Could you try moving an image out of the folder, and then back in to see if this forces the automation to take effect?

Hi @"renegade909", there isn't a method to increase the upload speed on the mobile app, aside from keeping the phone connected to power, if there is low battery, and not using any other network apps during the upload.

Hi @"madtasty69", currently, we don't have any new updates on this option being added to the service.

Hi @"Robert511", most likely, as you mentioned the file is very large, that your OS needs to delete and recreate it immediately, instead of just editing the file, which is why you're getting this message. Since the Dropbox app is only performing normally when it receives a command to delete, there isn't anything else we…

Hi @"matt b.78", the post from my colleague was back on 20-07-2023, if that is what you're asking for?

Okay, thanks for the info. To safely unlink your account, you need to sign out of the Dropbox desktop application on the old machine using these steps, and then uninstall the app for good measure. This will prevent any files from syncing on that machine (including deletions). Afterwards, on the new machine, just sign into…