Greg-DB Dropbox Community Moderator

Comments

  • Can you share the full URL for that page showing the error? Thanks in advance!
    in Bad request "this app is not valid" Comment by Greg-DB May 2018
  • The API doesn't support transparency in thumbnails unfortunately, but I'll pass this along as a feature request.
    in PNG transparency in thumbnails Comment by Greg-DB May 2018
  • Thank you!
    in Net Core 2.0 Compability? Comment by Greg-DB May 2018
  • I'm afraid I can't offer help with this myself as this is about using the Intent system on Android with the Dropbox Android app, and not the Dropbox API itself, but I'll send this along to the right people to see if we can help with this.
    in Share files via Intent from android Comment by Greg-DB May 2018
  • @"Ian A." Thanks for the information! Your screenshots seemed to have broken on the forum though. Can you try attaching (or linking to) them again for reference?
    in Net Core 2.0 Compability? Comment by Greg-DB May 2018
  • The DownloadAsync method does not support the empty string as the path value. The empty string would refer to root, a folder, but the DownloadAsync method only supports files. You may actually be referring to the ListFolderAsync method, which does support the empty string, which is the right way to list the contents of…
    in Path Not Found Error Comment by Greg-DB May 2018
  • No, unfortunately it's not possible to register one app that can do both of these, but I'll pass this along as a feature request. That being the case, you will need to register two apps.
    in Is it possible for an app to have both “Team member file access” and “Team member management”? Comment by Greg-DB May 2018
  • Two items at different paths like this can have the same name, but they should have different IDs. Are you sure the IDs are exactly the same? Please share the output so we can take a look. Note that IDs are case-sensitive, and may differ from one another only by the casing, so you need to use case sensitive comparisons.
    in /list_folder return duplicate folder (same id, same name) Comment by Greg-DB May 2018
  • The display issue should be fixed now. Apologies for the trouble.
    in Webhooks UI Comment by Greg-DB May 2018
  • Can you print the response body? It should contain a more useful error message. (The output here is just the status line.)
    in Need help managing photos with DropBox Comment by Greg-DB May 2018
  • When referencing files via path on the Dropbox API, the path will be relative to the root of the Dropbox, not including any local filesystem components from linked computers. So, in your case, the right value would be one of these, for whatever the actual file extension is for the uploaded file: /C#/Sweetners.docx…
    in Path Not Found Error Comment by Greg-DB May 2018
  • It looks like the HTTP headers were incorrectly added to the file data. First, I recommend determining if this happened during your upload, or your download. The headers in the screenshot you shared don't seem to match the headers in your upload code, so I suspect the issue using occurring during the download. Are you…
    in golang file upload Comment by Greg-DB May 2018
  • For the Dropbox Saver, the integration is done in JavaScript in the browser. For the Dropbox API, we don't have any official PHP/Laravel SDK or examples, but there are some third party PHP libraries listed here: https://www.dropbox.com/developers/documentation/communitysdks
    in DropBox Auth flow issue Comment by Greg-DB May 2018
  • Yes, this is possible. The easiest way would be to use the Dropbox Saver: https://www.dropbox.com/developers/saver If you want a more automated or custom integration though, you can use the Dropbox API instead. You would need to send the user through the OAuth app authorization flow:…
    in DropBox Auth flow issue Comment by Greg-DB May 2018
  • Thanks for the report. This should be working again now. Apologies for the trouble!
    in Dropbox raising content restricted LookupError when downloading file with dropbox.files_download Comment by Greg-DB May 2018
  • Can you elaborate on what you mean when you say "it does not work and continues to make me thumbnails on the jpeg file"? Are you saying it is operating on the wrong file (i.e., some jpeg file), or it is returning a thumbnail in the jpeg format instead of png? If you can share the full sample code to reproduce the issue…
    in using filesGetThumbnail with png. Comment by Greg-DB May 2018
  • Thanks for the report! I'll have the team clean that up. To trigger a webhook again, re-enable the webhook URI using the "Enable" button, if it's disabled, and then make another change in a connected account. To remove a webhook URI, use the 'x' button next to the webhook URI. This may be obscured by the display issue you…
    in Webhooks UI Comment by Greg-DB May 2018
  • No, creating new files in a shared folder is subject to the same access control as editing existing files in a shared folder. So, any shared folder folder member with "edit" access in the shared folder can add files to it. Any shared folder member only with "view" access cannot.
    in Creating file in shared folder Comment by Greg-DB May 2018
  • Apologies for the confusion. That section in the documentation is indicating that you should set those headers in your response to the verification request; not that they are set in the request itself.
    in Webhooks Verification Headers Missing Comment by Greg-DB May 2018
  • This should be working again. Apologies for the trouble!
    in Suddenly getting "v1_retired" error Comment by Greg-DB May 2018
  • Thanks for the report! We're looking into it.
    in Suddenly getting "v1_retired" error Comment by Greg-DB May 2018
  • We've had our engineers working on this and the good news is the problem has been fixed. Please try again and you should find that this functionality works correctly. Apologies for any inconvenience this caused.
    in The download links doesn't work with IE11 Comment by Greg-DB May 2018
  • We've had our engineers working on this and the good news is the problem has been fixed. Please try again and you should find that this functionality works correctly. Apologies for any inconvenience this caused.
    in Using resulting 'link' from get_temporary_link in IE new window shows about:blank Comment by Greg-DB May 2018
  • If you want to use the Dropbox API in C#, we recommend using the official Dropbox API v2 .NET SDK: https://github.com/dropbox/dropbox-sdk-dotnet I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: - the name and version of the platform and…
    in DropBox Api confusion Comment by Greg-DB May 2018
  • What is the type and size of "req.body.file" before you modify it though, and what does it contain? It's hard to offer insight as I don't know exactly what you're working with. Are you using Express or something? Is `req.body.file` getting set by some middleware? What, if so? It might be more helpful if you can provide a…
    in Audio files uploaded give "audio error has occurred" and the files are corrupted Comment by Greg-DB May 2018
  • It looks like there are a few parts to your code on StackOverflow, so it would be good to isolate where the issue is exactly. I.e., where does the data go from being the expected value to something else? There's an example of uploading using the JavaScript SDK here, where the file object is passed in directly to the…
    in Audio files uploaded give "audio error has occurred" and the files are corrupted Comment by Greg-DB May 2018
  • @"jdwileymon" I don't believe this thread is relevant to the problem you're seeing. This thread was about using the Swift SDK, but you're using the JavaScript SDK, and it also doesn't mention the "an audio error occurred" error you cited. I'll follow up on your thread for this issue:…
    in ,please explain upload api in swift in detail Comment by Greg-DB May 2018
  • Thanks! I see you're running a filesUploadSessionFinishBatch job, but are trying to check it using filesCopyBatchCheck. For filesUploadSessionFinishBatch jobs, you should use filesUploadSessionFinishBatchCheck to check it: https://dropbox.github.io/dropbox-sdk-js/Dropbox.html#filesUploadSessionFinishBatchCheck__anchor
    in The check API always returns Internal_error Comment by Greg-DB May 2018
  • To clarify, are you seeing this consistently for a particular job ID, or for multiple different job IDs? Once you get `internal_error` for a particular job ID, you should stop checking the job status, as it won't change for that job ID. The `internal_error` failure should be considered permanent, so you need to try to…
    in The check API always returns Internal_error Comment by Greg-DB May 2018
  • There isn't a way to do that exactly. Instead though, you can use "preview" links, and then modify them for direct access: https://www.dropbox.com/help/desktop-web/force-download That will give you a non-expiring link from which you can directly download the file content. Things to be aware of however: - these preview…
    in Non-expiring direct links Comment by Greg-DB May 2018
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