Emmet Community Manager

Hey @"Delamode255", As @"Mark" already pointed out, this Dash page provides great context about what Dash is. It isn't a cryptocurrency, or related to that industry at all. At its core, Dropbox Dash allows you to take all your content across connected apps (like Notion, Google Drive and Asana to name a few) and search for…

Hi Zak, I understand your frustration and would like to assist you as best I can. Dropbox does not delete data from any paid accounts. Basic accounts that are inactive or over their quota limits may receive notice via email that their account or data is subject to deletion. If you have received one of these emails, you can…

Hey @"eagledrop", Here is the status page for Dropbox: https://status.dropbox.com/. There haven't been any incidents in August, but if you experience this issue again please let us know ASAP and we'll investigate further. 

Hi @"mahesh08mane", Thanks for bringing this to our attention. If you haven't logged into your Dropbox account for over 12 months, then it would be deactivated due to inactivity. You can find out more in our Help Center article here. Is it possible that you have another device on which you previously installed the Dropbox…

Hi there, Thanks again for flagging this. We really appreciate everyone who took the time to report the CAPTCHA issue. Your updates were super helpful in helping us track it down. We know it’s frustrating to run into a problem that had already been resolved in the past, only to see it reappear, especially when it blocks…

Hi @"drp242", thanks for flagging this. Our team is aware and actively working on a fix that should be available soon. We appreciate your patience.

Hi everyone! I’m Emmet, I’m a Community Project Manager, and I’m based in Ireland. I love hearing all of the ideas users share on the Community and passing them on to other teams in Dropbox. We can’t work on every idea, but we love to hear every single one. My favourite Dropbox feature? I love using Dropbox Paper in both…

I completed a lot of my resolutions last year. But this year, after a busy 2024, I didn't write down any resolutions. I'm going to start again in February, and make one of my first resolutions to tidy up my garden! 

Hey @"dmoon" , we've reviewed the application and it seems to be working for us now. Can you clear your cache and try applying once more? If it doesn't work, please let us know. 

Hi @"bennygesserit", We've tried re-uploading the application again. Can you try clearing your cache on your internet browser and applying again? If that doesn't work please let me know, and confirm I have permission to reach out via email. I will make sure we follow up with you there to get your application in. Emmet

Hey @"amcoffice", Allow me to look into this. The paperclip button is only to attach links, not photos. However, you should be able to see a small camera image that allows you to select images to attach. I'll reach out to our Community provider and try to find out why you aren't seeing it. Thanks for informing us about…

Hi @"offerme", Sorry to see you've had an issue with this application. We think we've resolved the issue with this application. If you are still interested, could you try applying again? If you're successful or not, let me know and I will get back to you if needed. Emmet

Hi @"bennygesserit", Can you try applying again? We've updated this job application so that the issue should be resolved. It appeared to be an issue with the location field. Let me know if you can apply and if it doesn't work I will get investigate further. Emmet

Another question here, are you backing up your photo library via Camera Uploads on their phone or via backing up their photos folder on their computer? This would help us figure out what is happening. 

No problem, happy to help! If you need anything else, be sure to let us know. 

Hey @"edmooncs", Our internal team has looked into this and tried adjusting the application so that the location section isn't mandatory. Can you try submitting again and see if it works for you?

Hey @"oliverhenry_" For a brand new Dropbox Basic account (which is the name of our free accounts), you get 2GB of free storage. You can find out more about it here. Regardless of your Dropbox plan, your files will be secure and will only be shared with whoever you choose to share them with. You can learn more about how we…

Hope you enjoyed some of the tips! There's nothing I love more than the colour of leaves during the fall season. Here is another autumnal photo I forgot to share with Theresa earlier. 

Hey @"Abdlla", If the links we've shared above don't work for you, please let us know and we'll take you to ticket on the account you created to access your email. For anyone posting on the Community, please remember to be respectful and kind when posting/replying. Please read the Community Guidelines if you are unsure. 

Hi @"Abdlla", I'm sorry to hear about your experience. I recommend visiting this link, while incognito or logged out of this personal account: https://www.dropbox.com/get_help/login-issue, follow the instructions until you reach submit a request and use the email address associated with your business account (when…

Whenever I was asked by people who wanted to get started at photography I would give them two pieces of advice. * Experience is the best teacher, take as many photos as you can! I'm completely self thought myself and that's really down to keeping my camera with me at all times and taking photos constantly. * Don't buy a…

Thank you @"ghulten" for answering all these thoughtful questions last week! And thank you to all of our wonderful users for sharing their thoughts about Dropbox Dash. If you want to learn more about Dropbox Dash, click this link, or if you have any other questions or feedback about Dash, please visit the Dropbox Dash…

I love taking photos during the fall, you always get such amazing colours from the leaves and atmospheric photos especially on foggy days like ones I've included here.

Basic users can preview videos up to 1080p (HD), while paid users can preview videos up to 2160p (4K). You can find more information here in our Help Centre article here. 

Dropbox Replay is available on all of our paid plans. More information can be found here: https://www.dropbox.com/plans

Hi @"benm12345". We haven't opened up the Dash Beta to international users yet. If you're located outside of the US, you'll receive an email once its open for your region. We hope that helps answer your question. Regards, Emmet 

Hey everyone! You can find a step-by-step guide on creating QR Codes for your Dropbox files or folders here. Hope that helps! Emmet 

I understand, @"anoliaeht". We'll be sure to pass on your feedback to the team, but I thought this might work as fix for your issue. Please be sure to share any other feedback you might have! Regards, Emmet

Hey @"anoliaeht", Out of curiosity, have you tried putting a 0 before the single figures? Instead of 1, 01, instead of 2, 02 etc. I wonder if that might help resolve your issue? Regards, Emmet