Ed Dropboxer

Flavio, Você pode restaurar arquivos esxcluídos desde que isso seja dentro de 30 dias. Isso pode ser feito aqui http://www.dropbox.com/events - caso tenha dúvidas, entre em contato com nosso suporte no http://www.dropbox.com/support

Hey Eva What error are you receiving?

Hi there Sorry for the late response, are you still having issues?

Hi there Sorry for the delay - are you still having issues?

Hi there, Sorry for the late response - are you still having issues? Thanks

Hi there, Sorry for the late response - are you still having issues? Thanks

Hi there Sorry for the late response - are you still having issues?

Hi Jorge, This person probably sent you a wrong link (directing to their business account). Can you ask this person to click on the file (or folder) they want to share and use the function "share this link" or "share this folder" so you can access it?

Hi there, Sorry for the delayed response - are you still having issues?

Hi JD - you may be experiencing something different as you're on the website instead. Could you try clearing cache and then trying again?

Hi there, What version of the iPhone app are you using? Did it just happen once?

Hi there, Sorry for the delayed response - are you still having issues?

Hey there! Sorry for the late response - are you still having issues?

Hi Tom So you're sending them a link to multiple folders where they're opening up on web not being logged in and the desired outcome is for them to be able to search within these folders. Is that correct? This is very specific and you're correct such functionality is not available as it is, but there are other ways to…

I think there are two different things being asked here: 1 - Ability to search within file from the preview (assuming you're clicking on the link and viewing a text file on web?) You can use the browser search for that. Otherwise you can open the original file (not the preview) and do a search within its specified software…

Michael - the Dropbox files are not stored on your mobile device by default. You would need to manually make them available offline to have them saved. More info here: https://help.dropbox.com/mobile/access-files-offline

Yep, that's an option as Alan said. If you're talking about pics/videos, you can also use http://carousel.dropbox.com to have them saved only on Dropbox and free up space on your Android.

Glad to hear it worked Silvia. Happy 2016!

Hi there, Sorry for the late response - are you still having issues?

Hi there, Sorry for the late response - are you still having issues?

Hi Anne, Julie Could you please follow up on this thread: https://www.dropboxforum.com/hc/en-us/community/posts/204764489-Error-500-Again We are isolating it from the previous case so I'm closing this thread. [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to…

Thanks for the feedback guys. @Anna / Gretchen - these seems to be different issues. Would you mind opening a new thread on that?

Thanks all for the reports and feedback. We should be back online now. @Manuel - is your computer offline or Dropbox only? Is it accessible from another network? 3g/4g on your mobile device for instance?

We have good news for you! Many of you were looking for easier ways to collect files from other people with Dropbox and we’re excited to introduce you to file requests: an easy way to receive and collect files from anyone, whether they have a Dropbox account or not. You can learn more on our blog post:…

Hi Rikki, Steven Are you trying to login on the desktop or website? I'm assuming desktop (as you're currently logged in to post on the Forum). If web - can you try it on a diff browser? If on desktop - which version are you running? 

Hi there, Sorry for the late response - are you still having issues?

Hi Susan What you could do is hit 'share' on your desired folder/files and then copy the long link into a URL shortener (any 3rd party shortener you currently use like http://bit.ly or http://tinyurl.com). Hope it helps!

Hello all, Sorry about the delay - are you able to load dropbox.com fine on any other browser? Could you please check if you have any AdBlocker or similar plugin on Chrome? If yes, can you try first deactivating it to see if it works?

Hola Juan Can you contact our support team from the phone number available on your admin panel so they can assist you please? Thanks

* Primero cierre la Dropbox. * Quitar los archivos de la carpeta de Dropbox a una carpeta externa en el equipo. * Reinicie la aplicación de Dropbox.