DB-Des Dropboxer

Hi @"SRyther" Access to the Dropbox API is free and doesn't require a specific paid plan. While some endpoints may return additional data for certain account types, the endpoints you mentioned — /2/team/team_folder/get_info and /2/files/get_metadata — are not "paid-plan-only" endpoints by themselves. As far as retrieving…

Hi @"TAKA15" The root certificate we are phasing in is DigiCert Global Root G3. We strongly recommend that anyone implementing their own pinning tracks the following certificate-pins repository: https://github.com/dropbox/certificate-pins

Hi @"nyou045" Apologies, I looked into this deeper and found that your samples were not explicit rate limiting, but were actually hitting the same internal constraint as discussed earlier in this thread. This is still open with the team and I'll follow up with any updates.

Hi @"nyou045" Thank you for providing those details. Based on what we're seeing, the download failures you're encountering with the /2/files/save_url endpoint are due to rate limiting. In other words, your integration is sending too many requests within a short period of time, and the API is throttling those requests as a…

Hi @"alekso89" Are you still experiencing issues downloading this file? If so, could you provide us with a more recent URL to save and an affected async_job_id?

Hi @"FruitNinja" To clarify, Dropbox webhooks are designed for web apps to receive real-time notifications when a user’s Dropbox content changes. Webhooks don’t send "audit logs" or "security logs", and they won’t produce those kinds of events or messages — they’re specifically for file/content change notifications tied to…

Hi @"Apiphine" No, that is not an error. Did you have any additional questions regarding the documentation that we can help clarify for you?

Hi @"acen" Yes, the same requirement applies to files_search_v2 as well. The Python SDK is essentially a wrapper around the underlying Dropbox API endpoints, and the account-level entitlements/plan requirements come from the API, not the SDK documentation. So if the API docs state that searching file content (not just…

Hi @"jamwicket" We'll be happy to help with any issues you're having with the Dropbox API, but we need some more information. Please reply with: * the name and version number of the platform and SDK/library you are using, if any * the steps to reproduce the issue, including relevant code snippet(s), but don't include any…

Hi @"jamwicket" Dropbox does not offer the option for creating long-lived access tokens. Dropbox issues short-lived access tokens (and optional refresh tokens) instead. That said, apps can get long-term access by requesting "offline" access though, in which case the app receives a "refresh token" that can be used to…

Hi @"barbicels" Could you share a short screencast showing the issue? Please ensure the Network tab of the browser's developer tools first so we can see what requests are occurring.

Hi @"pp111" Thanks again for your patience while we’ve been looking into this. You mentioned a couple of months ago that the issue still appeared unresolved. To help us move forward, could you please confirm whether you’re still seeing the same behavior now? If so, it would be very helpful if you could share some more…

Hi @"오부경" We appreciate the feedback! I'll pass this along as a feature request. I can't promise if or when that might be implemented though.

Hi @"DreamingLearner" Following up here as well in case others run into the same question in the future. Even though we’ve already provided this in our direct reply to you. You can download a file from a shared folder via the API using /2/sharing/get_shared_link_file by: Setting the 'url' parameter to the shared folder…

Hi @"Kevin B.36" The kind of custom-built app you’re describing falls outside the scope of what the Dropbox API Developer Support team can directly help design or implement. Our support is limited to assisting with the Dropbox API itself. If you have specific questions about the Dropbox API (e.g., which endpoints to use,…

@"aagg1" Thanks for your patience while we looked into this. Our engineering team reviewed the issue and confirmed that the error occurs because both parameters you’re including conflict with each other. Specifically, you can’t specify the "allow_download" field when attempting to create an edit link ("access": "editor").…

Hi @"Gags" To use the AsAdmin() method, you'll need to supply the team member ID of a team admin. If the member you're specifying is not a team admin, you'll receive error "invalid_select_admin".

Hi @"aagg1" Thanks for the report! We're investigating this API issue. We'll follow up here once we have an update.

Hi @"pp111" Thanks for following up about this issue. We’re checking in with our engineering team to get an update on this issue. As soon as we receive any new information or progress details, we’ll be sure to let you know right away. We appreciate your patience!

Hi @"TNAlberto" Thanks for reaching out and referencing that earlier thread. I just want to make sure I understand your question correctly — could you please clarify what you’d like to know or what specific issue you’re running into? Once I have a bit more context, I’ll be happy to take a closer look and provide a clear…

Hi @"bahadurSecuriti" This isn't currently available on the Dropbox API, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though.

Hi @"amei" While this particular issue isn’t related to Dropbox or the Dropbox API, we’re happy to do our best to take a look and help you troubleshoot the code. To better understand what’s happening and try some testing on our end, could you please share the full code snippet you’re using? Once we have the complete…

@"amei" Could you provide the whole code snippet so we can test it on our end?

Hi @"falitjain" The “This app is not valid” error is occurring because your request includes parameters that aren’t valid for your app’s current configuration. In particular, the value token_access_type=team isn’t supported — this isn’t a valid parameter for the Dropbox OAuth flow. Additionally, it looks like you’re…

@"PhilWhitehouse" We don’t have any specific guides that cover your exact scenario, but you can reference the Dropbox Developer Documentation for guidance on implementing user authentication and file uploads through the API. That documentation includes details on how users can connect their own Dropbox accounts securely…

@"luigiafassina" Regarding your implementation, you can continue testing your current flow with your custom 'SessionStore' setup. If there are any compatibility issues, those would typically appear during runtime or while handling requests through your servlet environment. The certificate update taking effect in January…

@"pAir" It’s not currently possible to limit webhook notifications to a specific folder. As outlined in our Webhooks documentation, once you register a URI to receive webhooks, Dropbox sends an HTTP request to that endpoint whenever there’s a change in any of the accounts connected to your app — not just a specific path or…

Hi @"PhilWhitehouse" You can find guidance on how to potentially approach this in our DBX Performance Guide. The guide outlines best practices for optimizing large file operations and managing authentication securely when working with user accounts. It’s a great starting point for planning the kind of workflow you…

Hi @"joppeaa" It isn't currently possible for API apps to have access to a single shared folder. API apps can only be configured with one of the following permission types: Full Dropbox access: The app can access all files and folders in a user’s Dropbox. App Folder access: The app is limited to a dedicated folder within…

Hi @"pAir" Please note that any changes in shared folders, even made by other users, should trigger webhook notifications for your linked app, as long as the shared folder is in a connected account and available to your app, per the app's permission. As far as your second enquiry, what happens when you provide the specific…