Comments
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@"luigiafassina" We’re not able to assess whether there may be issues in your specific implementation, and we can’t make any guarantees about how your code will behave. If you run into a specific error or unexpected behavior while using the Dropbox API or the official Java SDK, please share the request and response details…
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Hi @"cblokAlly" I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: * the name and version number of the platform and SDK/library you are using, if any * the steps to reproduce the issue, including relevant code snippet(s), but don't include any…
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Hi @"luigiafassina" Because version 7.0.0 has a dependency on jakarta.servlet-api 6.0.0 (which requires Java 11 or higher), you will need to use Java 11 (or higher) to compile and run your project with SDK version 7.0.0. It is not possible to compile the SDK with JDK 11 and then run it on JDK 8, as Java does not support…
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Hi @"soaresmp" This notice is only for developers using the following Dropbox SDKs: * Java SDK * .NET SDK * Python SDK For more information, please refer to this blog post.
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Hi @"paololago" Dropbox does not offer the option for creating long-lived access tokens. Dropbox issues short-lived access tokens (and optional refresh tokens) instead. Apps can get long-term access by requesting "offline" access though, in which case the app receives a "refresh token" that can be used to retrieve new…
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Hi @"l p.7" If you’re already running the latest version of the SDK, you’re all set—no further action is required. If you’d like to double-check, feel free to reach out to our support team with the name of the specific app you received the email for, and we can confirm whether that specific app is running the latest…
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Hi @"andrebruton" A 'missing_scope' error indicates that while the app is permitted to use that scope, the particular access token you're using to make the API call does not have that scope granted. Also, be aware that just adding a scope to your app via the App Console does not retroactively grant that scope to existing…
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Hi @"Omri1984" You can use the GetMetadataAsync() method from the .NET SDK to retrieve metadata for a file or folder. However, please note that only shared files will include a SharingInfo object in the response, which contains the ModifiedBy information you’re looking for. Feel free to review the documentation on the .NET…
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Hi @"taslim" I'm still not able to replicate the issue you are reporting. Navigating to the provided authorization URL directs me to the expected authorization flow. Try the following steps to see if that resolves your issue: * Open a private browsing/incognito window: Cached data and cookies can sometimes cause issues.…
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Hi @"mariaR23" Thanks for writing in. Dropbox does offer an API you can use for listing, uploading, and downloading files, among other operations. You can find everything you need to get started with the Dropbox API, including documentation, tutorials, and SDKs here: https://www.dropbox.com/developers For OAuth guidance,…
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Hi @"deano_berecca" The JavaScript SDK is meant to be used to interact with the Dropbox API. Based on your second screenshot, however, it appears as though you are trying to use the Dropbox Chooser — which is a frontend/client component. We'd suggest referencing the documentation for the Dropbox Chooser, which can be found…
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Hi @"silfoxes1" When you first create a Dropbox API app, it starts in development status and can only be connected to your own account. From the app’s info page in the App Console, you can optionally allow a limited number of other accounts by selecting "Enable additional users". In development mode, your app works the…
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@"Bharath_Nadig" I wanted to let you know that a fix for the issue you reported has been released. When you have a chance, could you please test and let us know if the problem is resolved on your end or if you’re still experiencing it? Thank you for your patience while we investigated and worked on this matter.
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Hi @"conductor-app" Could you share details for your specific case so we can further investigate? Such as: * the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s) * the affected async_job_id value(s) * the affected URL(s)
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Hi @"echamussy" We'll be happy to help with any issues you're having with the Dropbox API, but we'll need some more information. Please reply with: * the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s) * the full text of any error or unexpected output *…
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@"taslim" it appears as though the client_id on the authorization URL is not valid—it is missing some characters from the actual client ID. That said, the following URL directs me to the authorization page of your app without issues:…
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Hi @"Littlepage" Thank you for that additional information. I am still unable to replicate the error you originally reported: Missing client_id. The full code you provided works without issues on my end. Are you able to share the full authorization URL that your program is generating? Since you are logging it:…
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Hi @"Littlepage" Thanks for sharing the code snippet. I tested it on my end and was able to successfully generate a valid authorization URL. I’d recommend double-checking your environment variables and ensuring that the correct values are being passed to their corresponding variables. That should help narrow down what…
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@"taslim" we would need the full url, with the parameters included, as such: https://www.dropbox.com/oauth2/authorize?client_id=<APP_KEY>&response_type=code&scope...
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Hi @"taslim" Could you share the full authorization URL you are navigation to in order to authorize your app?
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Hi @"Ruud van der Ham" We'd be happy to take a further look at your request, but we'll need some more information. Please reply with: * the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s) * the full text of any error or unexpected output * 5-10 different…
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Hi @"User9871" I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: * the steps to reproduce the issue, including relevant full code snippet(s), but don't include any access or refresh token(s) * 5-10 different 'X-Dropbox-Request-Id' response…
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Hi @"saipranay" and @"Assent" We’re aware that there was an issue affecting service availability on September 2nd, but it has since been resolved. We apologize for any inconvenience this may have caused. For future reference, you can always check our service availability and real-time updates on our status page. If you are…
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@"barryplum" It's still not using the team folder as the parent for the folders that I'm creating. I've tried specifying the path, but it just creates a folder of the same name under the root of the system account. A couple of things to keep in mind: * If you are trying to create a team folder in the team space, you will…
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@"barryplum" Based on the error, it does appear as though the access token being used is for your user (Barry) . We'd recommend re-authenticating, while logged in as the iSpot TV user, and using the resulting access token.
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@"barryplum" Could you share relevant code snippet(s), but don't include any access or refresh token(s), in order to attempt to reproduce the issue?
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Hi @"barryplum" An 'invalid_root' error message indicates that the call failed because the namespace ID specified as "root" for the call in the "Dropbox-API-Path-Root" header is invalid for the specified account. In order to operate on a particular account while specifying the "Dropbox-API-Path-Root" header, you need to…
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Hi @"arcade" When you use the official Dropbox JavaScript SDK, you do not need to implement all of the logic for this process yourself. The SDK will do most of the work for you. You can find examples of using this here. More specifically, you can find an example of implementing PKCE on the back end here:…
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@"amei" Could you share the actual error that is being logged onto the console? Both the top-level 'error' and the lower-level 'error.error'.
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Hi @"amei" The response from 'filesDownload()' does not contain a 'fileBlob' property (which is why you are getting an 'undefined' in the error message). The response contains a 'fileBinary', which can be accessed as such: 'response.result.fileBinary'. Additionally, you can convert the returned Buffer to text or a string…