Cloudsoverkorra Helpful | Level 6

Hello Nancy, I am currently used a Samsung Galaxy S24 Ultra. SM-S928U. I don't know how to switch to the stable version 488.2. Please help. Thank you!

I was able to log back into my. Dropbox account with my new password about 10 minutes after changing it. I don't know why it kept saying my new password was incorrect after I tried it multiple times. I am happy I was able to log in though. That made me nervous...

I am wondering if my backup codes will still be valid if I turn off two-step verification. When I log in, my only options are to recieve push notification to my app or desktop app, SMS, or I can use my recovery codes to log in. Is this correctly set up if I were to keep my security settings the way it is? Why would I…

I can definitely try to do that. What is the best/safest way to move the Dropbox folder to an external drive? I have files that are in it currently.

Many folders are too large to download via the web. If I were to delete folders from the Dropbox desktop app, is there a way to ensure it won't delete from the web? 

Hello - When I try to log in to Dropbox.com, it gives me the option to send a one-time code to a phone number or approve the log-in through a notification sent to Dropbox Mobile App. I used to like the one-time code to my email or phone number. I liked the option. Why does it prompt me to approve the log-in through the…

Is it possible to turn off two-step verification so my email can be used to recieve one-time security codes again? I am not sure if this would make sense but I am trying to understand. My mobile device uses the Dropbox app for 2fa. What if I end up getting a new mobile phone? How would I log into the Dropbox mobile app if…

Additionally, the 2-factor authentication method is currently enabled. 

Hello! Yes, I am referring to the one-time security code and I am not getting it to my email. It arrives to my linked devices as a notification or I can select to receive it at my mobile device. 

Hi! Is this still current? I see this post is from two years ago. Thank you!! 

I guess, can I leave the sync setting on my desktop in the Dropbox folder to 'Online-only' and sort it the way I want so it will sync to dropbox.com that way? Thanks for being patient..

Hi! The entire camera uploads folder is set to Online-only. The files also reflect the same way on Dropbox.com as it does on my desktop. The Dropbox app is set to sync new photos only and continuous camera uploads is 'on'. Anytime I take a new picture it uploads to the camera uploads folder on Dropbox.com. I want this to…