Amy Community Manager

I'm just going to jump in here to say that we really do want your feedback, good or bad - we just want to make sure that this space is working for you! We're excited about this update but we want to make sure that everything is working!

Love to see this!

Hi @"Yoyo4" - apologies, I was out sick so this took a little longer than intended, thanks for your patience! You should have that email now 😁

Hi @"Yoyo4" - thanks for getting in touch! Are you happy for us to reach out to you on the email connected to your account? If so, we will be in touch later this week :) Thanks again for your participation! 

Hi @"plutogenie" and @"Tam73" - apologies for the radio silence on this - I promise your comments were shared with the team and they are working on some updates, but I'm afraid I don't have anything new to share right this minute - I've re-shared this with the team so I'll share an update when I hear back, and I will share…

Hi @"zachyok" - thanks for sharing - that makes a lot of sense, especially if there are multiple people working on the deliverables. We'll make sure the team working on it hears this too! We've been using Stacks to help onboard new team members, it really helps to gather the right stuff, and keep it up to date - there's…

Hi @"JF84", Thank you so much for reaching out and for sharing your story with us. I can only imagine how meaningful these photos are to you, and I truly understand your concern about keeping them safe. Let’s figure out what’s going on here to make sure your memories of your wife and Bailey stay protected. So it sounds…

Hi @"Dieter Herzmann" - I checked in with the team and they confirmed that Dash features are rolling out gradually to select Dropbox teams as a free limited time preview, with access to both Dash in Dropbox, and the standalone Dash app. If you’re not part of the initial group, you can join the waitlist to get early access…

Hi @"Dieter Herzmann" - Glad to hear you're excited! You might have already seen this blog post about Mobius Labs' Aana models, but if you haven't, it has more info than this post - and I will also check in with the team about the timelines too 😁

Hi @"plutogenie" - thank you for sharing such detailed and thoughtful feedback, it is really helpful for the team! I've shared this with the folks working on this, so it may take a little time to review and come back with an update about what else is planned - but the team can investigate that buggy behaviour in the…

Hi @"Mark" - I've spoken to the team about this, and they've taken the feedback on board, and they are working on improving this view further. Thanks for the input! 

Hi @"Yuni1" - I just wanted to keep you in the loop here. The team are investigating a few different issues, and this is on the list so it might be a little while before we have a detailed update but I guarantee it is on the radar. Thanks for your patience, and I'll be back as soon as I have news.

Hi @"Yuni1" - this is incredibly helpful, thank you for sharing! I've shared this with the Replay team and they are investigating, this is definitely a frustrating issue, so I'll be back with an update soon. If we do need to connect on this over email, are we ok to reach out to you on the account connected to this profile?

Hi @"phjsw" - thank you for such an insightful comment, these ideas are great! I've shared this with the team, apologies for the delay, but it's with them now. We're hoping to share updates soon, but the more ideas the better! Could I ask you to add these ideas to the Ideas Board here just to allow others to vote and…

Hi @"michaelxp" - you might have seen the update already, but the team are working on this at the moment and are looking for people to test it, so if you are interested in joining the beta you can apply here. 

Hi @"GKTheOne" - you might have seen that the team are looking for beta testers for a new ignore files feature. If you are interested in joining the beta you can apply here. 

Hi @"zeeh1975" - not sure if you saw the update, but the team are working on testing this feature now, if you are interested in joining the beta you can apply here. 

Glad to hear you liked it @"Dansig"! 😁

Hi @"shivam1208" - so glad to hear you're excited about Dash! The best way to get set up is by contacting sales on this page here. We're planning on sharing more Dash updates soon too, but for now, the team there is ready to help. Let us know how you get on! 

Hi @"KLonn" - you can opt out of AI options within Dropbox, and you can see details about that here. Dropbox Dash itself is a separate AI-powered universal search tool, so let me know if that answers your question? 

Hi @"radionadine", That is really helpful context, I've share this with the teams now so I'll be in touch with any updates they share and hopefully we can figure out something to help you with your filenames! 

Hi @"radionadine", I'm glad to hear you're interested in learning more about Dash, and the team have shared some links with you already so I won't overload you, but I would love to know more about your goal of updating your naming convention - are you looking to use Dash to do the update or to understand how Dash works…

Hi everyone! I’m Amy, I‘ve been working on the Dropbox Community team for five years so you might be sick of me already, but I’m based in Ireland too. My favourite Dropbox feature? My favourite feature, as you may well know is Dropbox Paper and I'll give an honourable mention to Dropbox Dash too. I love Dropbox Paper for a…

Love to see this kind of conversation on our community! ❤️ 

Hi @"Mark" and @"James Stewart", thanks for this feedback. We definitely understand your frustration, and we have shared it with the team, so I'll be in touch if we have any further updates, but we are making sure your feelings are known. Thanks for sharing them! 

Hi @"DBoxTips" Thanks for reaching out about this. There are a number of reasons why we close ideas, but we do update our processes if needs be. We close ideas due to inactivity if they don't have sufficient engagement as we can't dedicate resources to scoping every idea. We generally give ideas 6 months to gather…

Hi everyone, thanks for your feedback, we totally understand your frustration. Unfortunately, all of these emails were triggered at one time, so even though we have turned them off and edited all the site settings, there are still some making their way through the queues. We promise, they will stop soon. 

Looking forward to the update @"SoundsEngaging" - I'll make sure the team are in the loop too 😊

Hi @"SoundsEngaging", I chatted with the team about this and there was an update last week that should have solved this issue! As the project owner, you will now be able to edit transcriptions on videos uploaded by your team without needing to transfer ownership. On the second point, we tested this and confirmed that any…

Hi @"SoundsEngaging" - I hope I can be of help here - so let me know if this works for you? It looks like to edit transcripts on a video uploaded by someone else, you will need to have edit-level access on the project. It sounds like youmay not have that permission, which would explain why they’re only seeing the copy…