Comments
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I have a problem with my "Refer a friend". I invited and convinced a colleague to use dropbox. Even though he registered and installed dropbox, it did not add the promised 500 MB. It says "Ineligible" and I have no idea why. This is historically the second time this has happened to me, but here I am absolutely sure that…
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I tried contacting support at www.dropbox.com/support but only got a chat with the AI that got stuck in a circle and went nowhere. Where exactly can this be addressed - can I ask for an email to a specific person?
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@"Nancy" wrote:Sorry to hear about this, @"32may". When you cancelled the Family subscription for the first time, did you receive a confirmation to the email address linked to your Dropbox account? Is it possible that you have another Dropbox account (under a different email address), for which you’re now being billed? To…
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I have email 32m*********@gmail.com - since I started using the service. I don't know where to find the 12-digit number - my subscriptions are empty, just money keeps disappearing from my account. I can send a statement of account...
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I haven't used email in a few years. Only for logging into services. I unsubscribed my Family plan sometime late October 2022 and my space immediately changed. However, the payments keep going out and despite an explicit ban at the bank and a subsequent change of credit card, the payment keeps going out every month! It's…
