310EI Advanced | Level 16

@"fromo" wrote:@"310EI", I don't think you understoud our point. If I have 2 GB of dropbox storage, I want to use 1.95 GB without getting annoying messages every day. If I get 2.5 GB through referrals, I want to use 2.45 GB without getting annoying messages every day. There is nothing wrong with "my dropbox being almost…

Hello, @"dolphin_fan" and @"fromo"... As @"Mark" pointed out, you cannot prevent that warning from occurring when using the Desktop Client. However, in case you're not aware, you can turn-off email notifications (view screenshot and possible work-around below). POSSIBLE WORK-AROUND: The only FREE work-around to get the…

@"ntwhite02" wrote:Im confused. As I read that shared link they can still download. I want to know how to share the link and disable downloading. is suggestions? Hello, @"ntwhite02"... Correct, files can be downloaded and there's no way to disable it via Dropbox.

@"utpmg" wrote:That link was to a slightly different product. I'm using Avast Security for Mac (free) and the only relevant setting I can see is adding dropbox.com both public and secure domains to the whitelist. Hello, @"utpmg"... Unfortunately, I don't know what specific Avast version you're using other than 12.8 unless…

@"utpmg" wrote:Thanks, I did see that but the firewall section of that article doesn't seem to refer to the default firewall on my OS (10.11.6) which doesn't allow me to do anything more specific than allow the dropbox app incoming access. Hello, @"utpmg"... Okay... you're welcome. DId you try the second suggestion that I…

Hello, @"utpmg"... Have you read this Help Center article? If not... see if anything listed there can help. Otherwise, in most cases, the problem lies with your anti-virus software preventing connections it deems as a possible threat. If you've temporarily shut-off Avast and your files sync as you stated... then that's…

@"senator12" wrote:The file extension is the Canon one of .cr2 within Photos. Okay. I uploaded a .cr2 file into the same Example Folder and it remained with a .cr2 extension after uploading it (take-a-look). Please take screenshots of your procedure when you have time.

@"senator12" wrote:Just tried to upload a RAW photo. Shown as JPEG in Dropbox. When downloaded back to my Macbook it came back as a JPEG. Anyone got any ideas?? Hello, @"senator12"... Just to clarify, what specific file extension does your file have... is it .raw or something else (view other examples)? I uploaded a .raw…

Hello, @"senator12"... Dropbox doesn't convert your RAW files... you're probably looking at the preview via the web interface. If you upload a RAW file then it remains a RAW file. Try using the Desktop Client. HELP CENTER ARTICLES: * How do I install Dropbox? * Where can I find the full Desktop Client installation file? *…

Hello, Mattia_b89... You didn't offer any specifics of what you're using, such as; Operating System or what type of device (eg: computer, phone or tablet). Also, it would be helpful for us to know which streaming video(s) that you're referring to so that we can answer your question more accurately. Since my crystal ball…

Hello, Straffin... I'm sorry to hear about your computer being infected with ransomware. Your first order of business is to make sure that the ransomware is COMPLETELY REMOVED from the INFECTED computer before trying to RESTORE your DATA. NO MORE RANSOM . ORG: * Read the useful information posted on the NoMoreRansom.org…

Hello, Straffin... You can recover deleted files but that's only available for 30-days unless you have a pro account with extended version history in place prior to the deletions (or have a Dropbox for Business account).

@"dmbguy" wrote: Would the shared link also prevent the recipient from, say, copying and pasting the contents of the file? Or does it just prevent them from editing the actual material in my file on Dropbox? Hello... Mark has answered your question, however, if you're curious... you can view my example folder so that…

@"Thatzlife" wrote: What's the use of having all these files up in a Dropbox cloud that I can't download?!?! This is so lame!!! Hello... If you're using Dropbox's Desktop Client then there's absolutely no reason to DOWNLOAD a file that's already on YOUR ****** drive. DOWNLOAD BUTTON APPEARS WHEN NEEDED: If you'd like to…

@"KimGremita" wrote:Hi all...so, I just got the same, canned, response - AGAIN! After the long explanation that I'm simply not receiving the password reset email. Hello, Kim... Hopefully by now, you've resolved your problem. On the off chance that you haven't had closure yet... the information below may be of use to you. I…

@"sarah h.13" wrote:I did try other browsers and got the same error message and I use the web interface as opposed to the desktop client. However, the issue seems to have resolved itself as everything is working fine again as if nothing happened. I just wonder what happened and how to avoid it in the future? I wonder if it…

Hello, Sarah... You can try a different browser to see if the same error occurs: * Mozilla Firefox * Google Chrome Do you use the web interface only or did you install Dropbox's Desktop Client on your computer to upload your files? If you installed their Desktop Client then your original files should still be in your…

@"estruyf" wrote:Same issue over here. UAC message every 10-30 minutes. After uninstalling Dropbox, tried to install it again with the normal installer and offline installer, but both give the "Dropbox update installation failed with error 0x80004002" message. Hello... I searched Google for the error message that you're…

@"ioa" wrote: How can I do this so the people I invite cannot download the document, they can only view the document and comment on it? Thank you again for your help! Hello, ioa... Unfortunately you cannot prevent people from downloading files (view this Forum post). However, you could consider protecting your sensitive…

@"ioa" wrote:Lastly - I am on DB Pro - I do not see when a member of a group looks at a file unless they comment or edit the file. Shouldn't I be able to see each time they view the file? Hello... You can read through my old forum post regarding using a URL shortening service that tracks how often your links are clicked…

@"ioa" wrote: Just to clarify - and I asked the first part of this question on the comment as well. This was set up in the way Rich described by inviting a viewer to a specific file and not a shared folder? is it, With a shared folder the group will see email addresses, but this way they only see a name? also, comments are…

@"Rich" wrote: I want to clarify something... The suggestion I made did NOT involve a share link to the file (though share links are discussed on the same help article that I referenced). When you select a file and click share you now have two options; creating a link or inviting someone to the file. I am referring to…

@"ioa" wrote: done - when I tried going back earlier it said I had to request access - but I left another comment as you requested. Thank you for this test!!! Hello, ioa... I left a response in the comment section explaining what happened. You're welcome for the test... no problem.

@"ioa" wrote:As it is a very large file and I have 20 members, I prefer not to set up 20 separate shared folders and use up that much space if I don't have to. Hello... In case you're interested to learn more about my preferred method to use Dropbox's sharing a LINK to a Folder/File, please refer to my old forum post to…

@"ioa" wrote:Cool - I am on my way there now - Thank you! Hello, ioa... Leave another comment please.

@"ioa" wrote:Cool - I am on my way there now - Thank you! You're welcome.

@"ioa" wrote:How can I share a document with a group of people and not have each member of the group see the other members? I have a very large file I need comments on - but my group members do not want to share their email addresses with others so they prefer to remain anonymous to the group. Hello... To test-drive what…

Hello, Bill & LorenzO... How much storage space does it show when you look here (eg: 575 MB of 2 GB used)? Downloading files will always be faster than initially uploading large amounts of folders/files to your Dropbox account. That's because our Internet Service Provider's upload speeds are always much slower than…

@"SM-DB" wrote:I mean you can see files: .PDF, .TIF, .JPG, .MP4 etc .... Hello, SM-DB... Yes, you should be able to see the file extensions, take-a-look inside of my example folder, you should be able to see the .jpg or .txt file extensions. The same should hold true for any of the folders/files that you view in your…

Hello... To view all the COLLABORATIVE Folders/files that you're sharing with other people or those that are being shared with you, please follow the steps below. * Login to the Dropbox web interface. * Look at your sharing page. HELP CENTER ARTICLES: * How do I remove a member from a shared folder? * How do I unshare a…