310EI Advanced | Level 16

Hello... I've used Bit.ly for the past 6 years and it works well (tracking available). EXAMPLE: This forum thread URL: https://www.dropboxforum.com/hc/communities/public/questions/202545215-CUSTOMIZING-LINKS-IS-IT-POSSIBLE Can be customized to: http://bit.ly/BBCustomLink You can look at my example folder which utilizes a…

Hello, Kristan... I'm not experiencing any problems whether I use Dropbox's website interface or their desktop client so it's not happening to everyone. All folders and files that are in my computer's Dropbox folder are synced and can be viewed while logged-in through the website interface. * How much storage space does it…

Hello, Ozak... Please refer to this forum post to view instructions on how to Submit a Help Request.

Thank you, 310EI. -Marina Hello, Marina... You're quite welcome.

Thank you! I´m definitely following your tips next time. -Victoria Hello, Victoria... You're welcome... glad it worked for you.

Thanks for all the answers! Today I can see all the files from my account in the website. I ever use Chrome. I have AdBlockPlus but clearly this is not the problem. -Marina P.Thanks for the answers. Apparently the problem was resolved. Now I can see all my files in the website (using Chrome and AdBlockPlus, as usual).…

Hello... Do you have any browser extensions in use that are blocking portions of the Dropbox website? EXAMPLES: * AdBlock * AdBlock Plus * NoScript Security Suite * ScriptSafe Try a new browser window with all of the extensions disabled. Use a different browser altogether.

Hello, Marina & Victoria... I'm not experiencing any problems whether I use Dropbox's website interface or their desktop client so it's not happening to everyone. I can access the website interface using: * Mozilla Firefox * Google Chrome HELP CENTER ARTICLES: * I don't remember deleting anything... why are my files…

You're welcome, Brian.

Hello, Brian... I'd recommend sending a shared file link to the people you want to be able to see your family photos folder instead of sharing a collaborative folder. That method won't use any of their storage space quota and it will work for non-Dropbox members as well. Of course, for you... upgrading to a Plus account…

Hello, G... You're welcome... I'm glad you found the information helpful. [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

Hello... If you'd like to view how the Dropbox sharing a folder/file LINK will appear to your recipients, please be my guest to test-drive the two examples that I provided below. I always recommend to our customers to send a shared folder/file LINK to the people who you want to be able to view your folder/files instead of…

Something that worked for me was turning off ad-blocker. -Tommy Hello... Glad to hear that above suggestion solved your problem.

Hello, Petr... If you don't want to download a different browser or clear your history then try using incognito mode (extensions don't usually load): * Google Chrome * Open Chrome. * Press CTRL+SHIFT+N to use incognito mode. * Login to the website interface NOTE: If using incognito mode allowed you to see everything in…

What if I do not want to erase my history? Hello... What browser are you using, Chrome?

Also a bit confused on the answers, did people erased their whole browsing history on chrome or just the dropbox related?Thank you for your help. -Erich M. Hello, Erich... Yes, clear all of Chrome's browsing history... view my answer with instructions. I clear my browsing history every day or I use incognito mode (doesn't…

Glad it worked, Nick.

Thanks for the support. Tried using Safari which worked fine.I tried stopping Adblock from running on Chrome but that made no difference for me.Clearing all browsing history 'from the beginning of time' in Chrome seems to have fixed it. It's loading properly in Chrome again now.Thanks. Hello, Michael.. You're welcome. Some…

Hello... Just to be certain, look at your: chrome://extensions If you don't have any ad blocking extensions that are enabled then perhaps you should try clearing all of Chrome's browsing history. chrome://history BE SURE TO: * Select the beginning of time from the drop-down menu. * Check all 8 boxes. * Click on the Clear…

Hello... To elaborate on what Ed mention above... Do you have any browser extensions in use that are blocking portions of the Dropbox website? EXAMPLES: * AdBlock * AdBlock Plus * NoScript Security Suite * ScriptSafe Try a new browser window with all of the extensions disabled.

Hello... I'm not experiencing any problems whether I use Dropbox's website interface or their desktop client so it's not happening to everyone. I can access the website interface using: * Mozilla Firefox * Google Chrome More often than not, the problem that you're having is related to your computer and/or browser (eg: ad…

Hello, Mike... You didn't mention if you're trying to view the PDF on a: PC, Mac, iPhone or Smartphone or what your default browser is so my answers may not help you. I use Firefox and Chrome on a PC and in either, the PDF files preview nicely. Only way that I know to look at a PDF file in the viewer of your choice would…