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Hi. I keep receiving the above message when trying to upload folders via the website. Evreything was working fine for hours and then Upload stopped working. I have plenty of space (1TB) and I'm working on a Mac via Firefox. Never had this problem before. Thanks

I am trying to share a video that will by default playback at HD for a client. Is there a URL code addon that will force the video to playback in HD?

Two days ago, when I booted up my computer, all my Dropbox files and folders were underscored. Dropbox support advise that this is because one or more of my files contain an incompatible character in their name or path. I therefore use the following link https://www.dropbox.com/bad_files_check I ran the files check and…

I am so frustrated with my account today. Four times I have had to verify it is me. When I try to open my "home" or "files" - I cannot see the files. I get a white page with shaded file folders. No words. Won't open. I don't want to read articles on "how to......". Please tell me what is going wrong. By the way - I have no…

Hi, I believe I was compromised yesterday on my Dropbox. I accidently opened a pdf from an unknown email. I was then asked to sign in to my Dropbox and did so. Immediately after this I changed my passords and logged off all my devices accept for my pc. I later logged back on using my new password. I just noticed this…

I've uploaded a bunch of JPG images onto dropbox. I can open them there no problem but when I want to download them onto my desktop it zips them into a pdf file that then cannot be opened by Photoshop. This is not a matter of size. If I downlaod just a single image, it works just fine, doesn't zip and I can open on my…

Hello, I want to prevent dropbox from syncing back to the cloud files that are already on my computer.. or I want only to sync from dropbox to computer I do not have enough space in the cloud to have all the files.. so there is a folder I do not wish to sync back to the cloud but if there are new files on it to sync to…

I know this has worked before, so I must be doing something wrong. Downloading seems to be missing. Specifically, I'm trying to download a folder, but I can't find how to download a file without opening it either. There is no Download button anywhere I can find in the window. And when I right click on the folder or file, I…

I just uploaded photos, and they are much darker than they should be. Meaning, something in Dropbox darkened my photos from their original appearance. Anyone know what is going on?

I am getting this error today when attempting to open files through desktop browsers as well as via the mobile app. I have tried two different browsers on my laptop (Firefox 64.0 and Chrome 71.0.3578.98, then Firefox again after clearing full history/cache in safe mode), and also the mobile app on iphone. No dice. I can't…

How can I use Dropbox with Chromecast?

First of all, "Select category" does not have "security" - option which is related to this my topic. Dropbox has several ideological and practical security issues and if security is not even a category it tells much about the ideology. Anyhow I love to use Dropbox but this one major issue bugs me: "Remember me" on…

Wow. I have now waited 6 days for Dropbox to answer this question. Seriously. What does it take????????? And first I checked everywhere I can but no one seems to have had this problem. There is no option to permanently delete files in my Delete Files folder any more. It's gone. The options are now "Cancel" and "Restore…

I need to download all files from a folder someone shared with me, but instructions I've found online mention hovering over files and clicking a checkmark, which is not appearing. I've also seen reference to downloading all as a ZIP file, but this option doesn't appear either. The only option seems to be clicking each file…

How do I send/share an mp3 audio file?

Hi! I work from home and share an excel file with other employees. We all make edits to the file and save it so others can see. Typically when I open files, I choose to open them on my desktop and not online. However, this file does not give me the option to open it on my desktop. When I click open, it immediately tries to…

Hello I just uploaded a folder of files to my Dropbox that I want to share. Problem is that when I got to that folder (and yes it has sync'ed so all is well there), and I click on Sharing. It gives me the option to "Create Link", but when I click on "Create Link" it does nothing. No link or anything. I tried it both…

Hi, new to all this and dont really know alot about it so thought it was best just to ask, on ebay one seller had dropbox videos in his listing https://www.ebay.co.uk/itm/223124970807?ViewItem=&item=223124970807 and i would like to do the same but dont know how to do it and all my attempts have failed, i have just took the…

I am trying to verify my email address but each time I click on the link in the email I get "Error 500". I have tried waiting, refreshing, using different browsers ... restarting browsers. I am all out of ideas! 

I have been trying to upload a folder of photos and I find Dropbox very slow to upload and this time, it got stuck on one file and does not seem to progress. I have a macbook pro Sierra 10.12. Not sure what I need to do to speed up things as this been taking hours. Would welcome advice on the fastest method to upload in…

Suddenly, when I open a docx file it instantly shrinks to teeny tiny size. There are no options around the file to open in word on line or paper or as a regular word document. While I can use + to enlarge it again, the headings etc. are all off, and none of the options to open or copy or move are appearing. Where did it…

I go to my Dropbox via Chrome multiple times a day. Each time it says my session has expired and I need to log in. I do that and get the email that there was a new login. I answer Yes on that. Still, the next time I go back to Dropbox (1/2 hour later), it's expired. Any reason. I used to be able to stay logged in for days…

Hi, I have been experiencing this for a while. Whenever I export folks from Safari or Chrome on iOS 12.0.1 (Dropbox 118.2.2) the for gets its name changed to something like "File 2018 10 31 2359" (date and time) instead of original file name and type. I've seen this referenced for older versions, but not on current. How do…

When I open my files in Dropbox via dropbox.com, I can't edit them.... I don't get any message, but it seems they are converted into pdf files - when I had them on my Mac, they weren´t. I just uploaded all files from my Mac, since they would not syncronice.. (thats another problem, which I believe has a solution I don't…