Sync

I have been experiencing sync errors on one out of the three computers where I use Dropbox. I feel I have spent quite enough time on the sync errors, and all I want to do at this point is start all over again. What is the best way to do this, without risking the deletion of my data? Will renaming the Dropbox folder on this…

I want to sync the Mail Folders including archive mail.

There's a lot of posts about possible issues with OS X High Sierra and Smart Sync. We use dropbox a lot and have only recently enabled Smart Sync for all users in the team. Can someone from Dropbox confirm what the status of Smart Sync with 10.13 is, we can't upgrade our system software unless Dropbox will work... Cheers…

I've just installed Dropbox on my Android phone & there doesn't seem to be a preferences section in settings so I can't see how to set up 'Selective Sync'. Any ideas anyone?

Hello there, The below email has been sent to Microsoft 2 days ago and they advised to contact Dropbox. Hope Dropbox experts are able to understand the cause of the issue. "Having a couple of issues with an Excel file shared on Dropbox among colleagues of mine. Everyday, either a colleague or myself will be editing the…

How do I prevent Dropbox from automatically creating a Zip file from a file I am Uploading? This is not a folder of multiple files, but a single file. I need it to remain in its current Schrivener writing program format, so I can sync it with my other devices (iPhone and iPad), and when Dropbox changes it to a Zip file…

Hi, I have desktop PC (Windows 10) with a large hard drive and all my files on it including my entire music collection. I also have a nice small laptop (Windows 10) for taking to meetings which has a significantly smaller hard drive. I use Dropbox plus to sync my work files between the two units but have recently started…

Hi, I don't understand why I'm having such a big problem downloading a movie from my Dropbox file onto my MacbookPro laptop. The file is only 1.2GB, I'm connected to my router with an ethernet cable, with a fibre-optic connection of 50/50Mbps uncapped and unthrottled. I've tried many times already, but the download is…

Since several months I am finding that Dropbox sync's very slowly, but only for uploads. All suggested solutions do not work. I have set the bandwidth to the maximum. As a work-around, I log into the Dropbox website and upload the file manually. This upload only takes a few seconds (so the speed of my connection is not the…

Int he past month on 6 different macs at work, Dropbox keeps getting stuck uploading files. You have to unlink dropbox, relink it, synch nothing, then synch individual folders one at a time. Its starting to be not worth it. What's going on? Ive tried bringing work amchines home and using my home network which is very fast…

it says "2 files being synced X minutes left" or something to that effect. And there's "notifications" and "recent files" but no indication of what's being worked on.

I installed Dropbox on a laptop. Dropbox is configured to Selective Sync, two fairly specific folders. However it is downloading everything around that folder starting 2 folders up. The sync should have downloaded the 12 files in the folders I selected, but instead it downloaded 6237 files! What is happening is the sync is…

Hi I am a windows 10 pro user and can't see many files that my Mac colleagues have placed in dropbox because of illegal characters (for windows). I can't sync them properly with my PC because I keep getting errors about invalid filenames. Does anyone know of a clean way to change multiple file names or how to remove…

I am going to be traveling for a few weeks and don't want to carry my laptop. I'd like to be able to upload photos from my camera's SD card to Dropbox Camera Downloads via my iPad. However, when I test how to do this the only options for uploading are from Photos. How do I "see" the SD card (connected via a cable) on the…

Files edited by a colleague of mine on her computer does not sync with the files I have on mine. I cannot see the changes she's made. Both our Dropboxes are up to date. I also do not get a notification if she makes changes to any of the files on Dropbox. What can cause this? And how do we fix it?

Hello there, In my client, I accidentally moved a folder to another folder and it is now synchronizing. How do I stop the sync process while ensuring that the original folder remains intact and nothing is lost.? Not sure if this can be stopped as it's a move. Thanks 

Hello, I have created a new folder "Camera upload Karla" where I want my wifes iPhone to automatically upload photos to. This seems not to be so easy, as Dropbox on a phone will only upload to "Camera Upload" folder. Is this correct? How can I make her iPhone upload automatically to the new folder? Thank you

I need to move some e-mails from my Outlook account to Dropbox. I have installed the Dropbox add-in but am unsure of my next step. I'm not sure if I can keep e-mails in Dropbox since they are not really files. Thanks!

For many years I have worked between Mac computers at home and at the office using an external hard drive to sync my files, however I would like to change to a Dropbox folder instead, for convenience and security reasons. I would like to know if I can automatically sync a copy of my dropbox files to my external hard drive…

I am not getting Green Check mark on Files and Folders in Desktop Dropbox Folder. I have reinstalled dropbox also and it is syncronizing but not not showing Green Check marks on the files and folders.

I'm syncing my raw photos to Dropbox but they have all been converted to jpg when I check my online Dropbox. Ive tried downloading them but they stay as jpg. Google search tells me its possible to upload raw to Dropbox, but I'm confused as to how, can anyone help ?

Why does Dropbox store all of its files in my "User" folder on my hard drive? The whole point of using Dropbox was to keep my hard drive free of all the files. I'm now out of disk space due to the Dropbox files.

How to use dropbox plus as a backup system. how to upload file to dropbox automatically

I have recently installed Dropbox Business for my Team and having issues with macOS Time Machine. I have not been able to backup more then 8gig of 300gigs that need to be backed up. The 300gigs is highly inflated considereding I have not changed that many files since the last backup. This 8gigs is very slow considereding I…

I have seen the solution to the popstate problem with Thunderbird posted as simply removing the Thunderbird profile files from Dropbox. But that defeats the purpose of having Dropbox sync my profile and emails across my devices. Is there a solution which allows the Thunderbird files to remain in my Dropbox?

I've searched the Dropbox site repeatedly. Twice, they list the answer for How to transfer photos from iPhoto to Dropbox. But, I want to do the reverse! I've emailed Dropbox: No response. By mistake, my new macbook was linked to automatically receive my photos when my iPad or iPhone connected to my computer. I believe that…