Desktop

 

Discussion List

  • Files from un-synced folders still appear on my Mac, why?

    I have a business account and share folders with colleagues that are full of many large documents. To save space on my hard drive, I've unsynced the folders I share with them. However, I didn't do this immediately, so many files synced to my computer before I unchecked them. It appears that these files are still on my hard…

  • Beta Build 40.3.44

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • Beta Build 40.3.43

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • Stable Build 38.4.27

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress

  • Beta Build 39.3.48

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • The Dropbox desktop app is re-syncing my files after a Time Machine restore, why?

    This is the scenario: Dropbox is up to date, the local folder is identical to the remote folder. You perform a time machine backup, and restore to a new disk. What happens is after restore Dropbox asks for user / pass as it was not installed and then starts resyncing all the thousands of files. What's the sense of this??…

  • I see a blank page on my macOS desktop app and I can't sign in to access/sync my files

    Hi all, Join here today and my first question, since this is my first encountered problem after using dropbox so many years. I fresh install macOS Sierra from recovery mode, new formated ssd, to my MacBook Air (mid 2011), and then upgrade to macOS high Sierra (10.13) immediately. Then I download dropbox desktop app from…

  • The Dropbox icon keeps disappearing from my system tray on Windows 10

    The Dropbox Icon regularly disappears from the System Tray. When I've asked about this previously many answered "In Windows 10, you have to right-click on the Taskbar, choose Properties, and then click the Customize button" yet when I right click on the System Tray "Properties" is not one of the options. When I posted that…

  • Beta Build 39.3.47

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • How can I remove files from my computer, so that they only appear on the Dropbox website?

    Hi, I am currenlty running into a problem where all of my dropbox files are being held in both dropbox.com and on my computer. As of now i have it set up where i can do to my documents and select dropbox and ADD or Remove files there as well as edit. It functions just as any folder. I am wanting to know how I can choose…

  • I'm getting an error 'Can't sync permission denied'. How can I delete the file instead?

    hi. i get "can't sync permission denied" message. so never mind, i just want to get reed of this file now. how do i discard it and stop dropbox from keep doing it?

  • Beta Build 38.3.23

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • Is it possible to use the desktop app as a file server, without syncing?

    Hello. I see it mentioned a few times previously, but am wondering if there is any active development on a way to access Dropbox files from the desktop without either syncing or using the web app...basically as a file server. It sounds like this would be a common use case. I need to be able to save/print files from an…

  • There's a red box with a white "1" on my Dropbox icon on Windows 10. What's that?

    My dropbox tray icon has a small red box with a white "1" in it. What is that? Nothing in the settings indicates a problem. 

  • Is it possible to change the location of the camera uploads folder?

    While uploading the pictures to Dropbox by default is uploading to Camera upload folder. How can I change the default location as I have 2 Iphone and would like to synchronize the pictures to Dropbox by enabling the camera upload option. If the pictures are going to be uploaded default in camera upload folder how can I…

  • Beta Build 38.3.21

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • Dropbox has stopped syncing on my Windows machine, why?

    I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop. I moved a load of photos off my phone onto dropbox on my laptop last week and only a handful have uploaded. The icon in my tray says it is syncing 405 files and has 36 minutes left. It's…

  • The desktop app says I'm offline and is connecting all the time, even though there's a connection

    Dropbox has stop syncing, yesterday i received a notification that i have to re-install my dropbox. I have re-installed dropbox in my computer but after installation, it says connecting until now. After installation there's a prompt saying that I'm offline even if my internet connection is running. Hoping to hear from you…

  • I can't see my files in the Dropbox site, but I can see them in the Dropbox folder in my PC

    Yesterday I try to access to a folder , of another Dropbox user (my sister) and I can't see any files inside this folder. And I realize that I can't see any of my own files in my own folders if i try yo see this by the dropbox web site!!! Today, it continues in the same way: I can see the files in my dropbox folder in my…

  • Beta Build 37.3.28

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • What happens when I re-organize files on my desktop, do the changes sync to my other computer?

    If I have two computers with Dropbox and each one is using the same Dropbox account what would happen if I start with both computer synced like this: /Dropbox/Folder1 File1.txt /Dropbox/Folder2 File2.txt Now I turn off computer 2. On computer 1 I change the above to the following by renaming the first folder and deleting…

  • Beta Build 37.3.27

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • Beta Build 37.3.26

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • Why can't the Dropbox client update via SOCKS proxy?

    Hi, I have Dropbox 27.4.22 on Windows 7. I have it connected via socks5 proxy. Direct call to dropbox.com is blocked on company firewall. Update procvess will NOT go thru dropbox app, instead I have fileopen request to: file:///C:/users/.../appdata/local/temp/dbxlatk7ns.html# This file openet at browser with proxy (without…

  • Beta Build 37.3.25

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • Dropbox is creating multiple copies of my files and saving them to my now full hard drive, why?

    I have a MacBook Air and do not keep a lot of large files (photos, music, movies, audio etc) on my hard drive. But the other day I got a message that I was out of disc storage! When I investigated it, I discovered that nearly every file on my computer had been duplicated multiple times and given a Dropbox file location.…

  • Beta Build 37.3.22

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • Beta Build 36.3.21

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…

  • Beta Build 36.3.20

    Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…