Rich Super User II

@"Laus" wrote:Is there something that I can do to force refresh of checking space usage? Space is reclaimed immediately when files are deleted. No need to permanently delete them. What does your Plan page show for usage? This is the true status of your account. If it shows that you're using 67 GB, then you're still using…

@"aisb" wrote: I would like to speak to someone in a higher position within Dropbox, but the support team I've spoken to will ignore me when I ask to escalate the issue. Reply here with your ticket number and a Dropboxer may be able to look into the ticket for you.

@"ayimazahra" wrote:How is QMS in Dropbox set up? What exactly are you asking? To me, QMS refers to a quality management system of which there are many, and they're all separate applications and unrelated to Dropbox.

@"ryanmouttet" wrote:I cant seem to get any file sizes from anywhere. Not even the info panel on the right. I would also like to filter all my file sizes. Can anyone advise? * https://help.dropbox.com/accounts-billing/space-storage/file-size

@"Rico S" wrote:Maybe I'm dense, but according to instructions the primary file location is Dropbox and the icons on my desktop are just shortcuts to it. So if Dropbox is down, does that mean my files are inaccessible? The Dropbox folder is still a local folder like any other on your computer and exists on your local hard…

@"dualice" wrote:Why are files shared with me counted against my space usage? Because the files exist in your account. When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold…

@"Xan_Sedov" wrote:How to remove or make invisible the "green bird" on the icons of files and folders? Dropbox has no option to remove the icon overlays. They're used to show you the sync status of your files. They'll be visible whenever the Dropbox application is running.

@"Bruno19681" wrote:I have been contacting Dropbox for 6 months. Nobody gets back to me. Our charges are wrong. Next step is to dispute the charges. Terrible customer service How are you contacting them? You can't just email them. You need to open a ticket through the Support page. If you've already done so, reply here…

@"lazyfrog" wrote:Now I am looking for a way to upload my photo gallery in the current state into my dropbox replacing the old unsorted version. Is there any way to do this? The Camera Uploads feature will not upload a photo that it has already uploaded, even if you turn it off and on again. The only way for that to happen…

@"Mirvish" wrote:How do I stop Dropbox from making this useless copy, and instead just copy from the external HD directly to the cloud? You can't. That's not how Dropbox works. The Dropbox application can't upload directly to your account in the cloud from an external drive. The only way to do that is through the Dropbox…

@"Arun kumar" wrote: My past some photos and vedios deleted accidentally its over 30 days. If any possibility to restore my files Unfortunately, no. If you deleted files more than 30 days ago they can no longer be recovered.

@"Keithusnma" wrote:Please contact me at [removed] for any contact or email change You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing…

@"LauraLOTC" wrote:When I went to accept the system asked to "merge" the accounts and not understanding what that meant, I clicked yes. ... How do I extricate myself from this? When you merged your account into the team account, you effectively made the team the owner of your account. In order to leave the team, the team…

@"Randog" wrote:I deleted a file from my drop box on 5-17-2022. I went to the deleted files and it wasn't there. I also went to the events file, It show's that I deleted it on 5-17 but the file isn't there either. How can I recover it? Unfortunately, you can't recover it using Dropbox. The deletion occurred more than 30…

@"PhilippePM" wrote:Hi, as said my Desktop is on Dropbox and I do not want that ! You activated the computer backup feature, which MOVES your key folders into your Dropbox folder. Disable the backup feature and choose the option to keep content in folders on your Mac. *…

@"Mimifer4952" wrote:I would like by a vba macro to check the synchronization status of said file. Is it possible? No. There's no way to programmatically check the sync status of a file.

@"Mimifer4952" wrote:Is it possible to know the dropbox synchronization status before opening an excel file saved in dropbox? If you're opening the file from your local Dropbox folder, the file's sync status is shown with an icon overlay. A green check means the file is synced and local. A blue circle with white arrows…

@Georgec01 wrote: How can I find my account if I have no transaction id and I don't know what email I used ? I only can provide my card data Contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's…

@"Peggye3" wrote:I have a shared folder where a member has dropped 2 folders with the shared folder, they show up on the website dropbox.com, but they will not sync to my dropbox app. Check the names of those folders and make sure they don't have any characters in them that would be considered incompatible with your…

@"rachoo78" wrote:I don't know how I can have access to those files between Dec 2021 and June 2022, and now everything reverts back to Dec 2021 and all my edits are lost since then. Everything was syncing and saving perfectly fine ... Just to point out that you would have had continued access to all of your files in the…

@"FrancesERA" wrote:Last night, all of our computers changed the file path names from "C:\Dropbox (Enrollment Research)\" to "C:\Enrollment Research Dropbox\Staff Name\," which breaks everything. This is due to your Business team being upgraded. Your team admin would have been notified prior to the change. You can read…

@"Mark Tran" wrote:I want to know how many subfolders can a Dropbox folder contain? Refer to @"Walter"'s answer above.

@"SH16" wrote:in order to change new mail i can`t access the previous email and password how can i change previous email? Are you able to sign in to your Dropbox account using your old email and password? If not, it won't be possible to change the email address on your account. *…

@"essamabdeen" wrote:Re: Index of C:\Users\Info\dropbox Remove the # sign from your file/folder names. It's a known Windows issue, unrelated to Dropbox.

@"Andrew C.39" wrote:Does Dropbox not do release notes? Rarely, if ever.

@"rosempryor" wrote:Can I run dropbox and one drive on the same computer? Yes, you can run both OneDrive and Dropbox on the same computer. You just can't have them both syncing the same files. Both Dropbox and OneDrive have the ability to sync or backup your key folders such as Desktop, Documents, etc. If you activate that…

@"socksinacan" wrote: Is there any way to get that feature in iOS, whether through the Dropbox app or a third-party? Dropbox doesn't have such a feature. The automatic Camera Uploads feature is typically triggered by opening the app or a change in your physical location. The only way to delay it until you're ready is to…

@"jodowd" wrote:Our access token has not been changed, and I don't have current access to the email with which our Dropbox account/folders were set up. Has your app been updated to use short-lived and refresh tokens? Dropbox has ended support for long-lived access tokens. Tokens now expire after 4 hours. If your app hasn't…

@"Blacky74" wrote:I don't know why, but this version of outlook seems to automatically change the file properties in Dropbox to "Outlook Item" instead of msg. An MSG file IS an Outlook Item.

@"Atwistofabba" wrote: I’ve uploaded them to Dropbox and they seem to automatically delete from my camera roll without me manually going back to delete them. Is that correct? Dropbox doesn't do that, so it would depend on how you're uploading them and with what app. Dropbox doesn't (and can't) delete the files from your…