Rich Super User II

@"Atwistofabba" wrote: I have the Dropbox app on my phone and I am in the process of moving my videos from my camera roll to Dropbox. ... does this actually free up space on my phone ... Once you've uploaded your videos to Dropbox (and allowed them to finish uploading) you can safely delete them from your Camera Roll. Once…

@"Bruna Drop" wrote:I cannot scan in color, only black and white. How do I change that so I can scan in color on my I-Phone 11? Tap the sliders icon (three lines with circles, bottom center) after you take the photo and you'll have options for changing to B&W, Whiteboard or Original.

@"pfarbstein" wrote:I'm hoping to share access to "anyone with the link" for a folder in dropbox and then link individual files within that folder to a spreadsheet You won't be able to do that. With the way shared links work (and redirect), you can't use a link to a folder to link directly to the individual files within…

@"almighty972" wrote: I used to have 150go of storage on my account. When I signed in today, I saw you reset my storage space to 5,8go . Why that ? Did you have any bonus space on your account that has expired? Extra space earned through certain promotions , like with the purchase of a laptop or mobile device, usually…

@"Blacky74" wrote:Within these files are saved emails which were saved in "Outlook Item" format, but show in the new users Dropbox as msg files and cannot be opened. The Outlook format is MSG files, so what you're seeing is intended. If you drag a message out of Outlook to your Desktop or a folder, or if you open a message…

@"dperonteau" wrote:i have been trying to login to my account. Can't login. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session…

@"jkarp1010" wrote:Does everybody in the recipient group have to be a Dropbox subscriber? Just create a shared link for the folder, and they'll be able to access everything within it without having an account. * https://help.dropbox.com/files-folders/share/view-only-access

@" john" wrote:If using microsoft Excel I can save to this without a problem, but since using WPS spreadsheets it doesnt save to dropbox or anywhere else on the computor. As this is happening even when you try saving the files elsewhere on your computer, it would indicate that this isn't a Dropbox issue and is instead an…

@"Michael B.10" wrote:It makes sense that there could be different early release streams for different machines and account types, but why are there no announcements for the other versions? Best guess, versions such as that one are distributed in very small batches and a broader announcement to the entire community isn't…

@"Nicola " wrote: Do you know for how many time? In the last few weeks , in my understanding, I have moved a few KB but the dimension continues to remain over 2GB. Is there a way to clean the cache (for a non-expert)? Files stored in the local cache folder will typically remain there for about three days. The folder will…

@"Michael B.10" wrote:I am on early releases, but both my Macs have updated themselves to 152.2.2537.....a later build than this one. I have asked this before on beta build announcements but had no replies. What, exactly are you asking? If you're on early releases, that's not limited to just beta releases. There are…

@"Nicola " wrote: I align Dropbox with the computer. I see in the Dropbox folder two folders with dimensions 550 mega and 1 giga respectively. The Dropbox folder instead shows a size of 2.3 GB! What could be the problem? The Dropbox folder contains a hidden .dropbox.cache folder and will store files there for a short time.…

@"Henry85" wrote:I followed your direction and it did not work. Up came File Explorer, not legacy menu ... You're double clicking, which opens your Dropbox folder in Explorer. It's just a single click while holding CTRL to access the legacy menu.

@"nikaymateo" wrote:My problem is that my Dropbox account has expired as of June 3. Is there any way I can get my account back? What will happen to my files? As of now, I can still access my account because it has been downgraded to Dropbox basic. Accounts don't expire. Your subscription can expire, at which time your…

@"tanosaur" wrote:I'd like to reply to Megan from Dropbox however I'm unable to on the forum. The reply button is greyed out. Your original post was merged into a locked thread. I've unlocked it.

@"Elisa Adams" wrote:If I uninstall and reinstall the app, will any of the files in my Dropbox be deleted? No, your files will not be deleted from your account. Also, if I mark them to be available offline, what does that mean? Where could I access them? Marking a file as available offline downloads the file to your device…

@"anahitalita" wrote:Can someone help guide me in how I can make a link for others to edit? You can't. Shared links only provide view/download access. Someone accessing a shared link can not add or edit the files being linked to. In order to provide edit capability you need to invite them to a shared folder, which will…

@"Elisa Adams" wrote:I need Dropbox to stop synching files to my iPad because I have run out of space. I stopped it on my laptop but it didn't solve the problem. Dropbox doesn't sync the same way on mobile devices as it does on your laptop. The Dropbox mobile app just allows you to view the content in your account. It…

@"forgethead" wrote:I connect the Easy digital download Dropbox File Store plugin and it works perfectly but after a period of about 4/6 hours it disconnects ... Dropbox has discontinued the use of long-lived access tokens. Authorization tokens only last 4 hours now. For applications that need longer access without…

@"Dmontg" wrote:I just allowed DB to backup my folders and now the desktop is a mess. How can I revert to pre backup? Disable the backup feature. * https://help.dropbox.com/installs-integrations/desktop/how-to-use-dropbox-backup#disable

@"Dropik" wrote:But I didn't understand what meant "Synchronization on the server witn no interactive session". If you mean that a text file can be opened and edited online, then this does not work, because the server requires I to download this file. You previously posted on an unrelated topic. I moved your reply to your…

@"Dropik" wrote:How do I install Dropbox on Windows 7? As stated above, Dropbox no longer supports Windows 7. The installer will no longer work on a Windows 7 computer. Microsoft dropped support of Windows 7 two years ago.

@"Maria paci" wrote:Now the Company is closing their account and I would like to keep all my previous file and account items. I can't find anyway to disconnet my personal account from the business to do not lose everything when They will close it. You need to contact the team admin and ask them to convert your account back…

@"Dropik" wrote:I have Windows 7 Ultimate 64 bit and Dropbox won't install. Help solve the problem. Dropbox no longer supports Windows 7. The minimum requirement is now Windows 8 or higher. * https://help.dropbox.com/installs-integrations/desktop/system-requirements#windows

@"JohntheMathGuy" wrote:Please tell me what steps you will take to ensure that this sort of mistake will not be repeated by some other hapless user? We don't work for Dropbox. We're just regular users like yourself. Could the on-boarding process for new team members be better? Perhaps, but all the information needed is…

@"ch_bt" wrote:Is there any way to choose what screen the thumbnail comes from and/or replace this image? No, there isn't. The thumbnail is generated from a frame at about the 8 second mark. There's no way to change that.

@"cdelosriosru" wrote:Have you solved the issue? I have the same problem It's not a Dropbox icon. It's from Windows 11 and/or OneDrive. You need to make sure that OneDrive isn't trying to sync the same files that Dropbox is syncing.

@"frankbrennan" wrote:I tried to access these PDFs, and It now says that it is an unknown file type. When I expand details, where it says file type (usually .docx, .pdf, .jpeg etc) and it just says "File". Do the files still have their .pdf extension at the end of the file's name? If not, your computer won't know how to…

@"Denniz" wrote:... they keep on using the word business ( when plus was a professional account) now the terminology is changed… Go figure.. PLUs is now first tier personal account !!!! The terminology hasn't changed in years. Basic, Plus and Professional accounts have always been personal accounts (i.e. an account…

@"BertV1" wrote:Your instructions https://help.dropbox.com/teams-admins/team-member/locked-state#disband state ... Those instructions are for when your team is in a locked state, meaning, after you've already downgraded and you want to disband the team. Have you already downgraded your account? If not, these are the…