Rich Super User II

@"SDD76" wrote:no one at dropbox can tell me the location of the IP that connected for example ? IP location data is mostly useless. It won't be the actual location of the person using that IP address. It will be the address of the data center (or headquarters) of the company that owns the IP address. For instance, if I…

@"fiteclub" wrote:When it says "only be able to preview", this implies to me that the file would not be downloadable...but you are saying this is NOT the case? View-only, as in "Cannot edit the file." In Dropbox's case, a shared link that provides view-only access can be downloaded as the linked video above shows. The…

@"britesc" wrote: So by default if a file is in my Android Phone Download folder which is Dropbox aware it will get ported to the online folder and consequently.y Laptop download folder. If you have a folder in your Dropbox call Download and you add a file to it through the Dropbox app on your phone, that file will be…

@"fiteclub" wrote:This is no longer true. You must have a Dropbox account in order to download from a shared link. That's not accurate. You do not need a Dropbox account in order to download files from a shared link. Nothing has changed in this regard. You can see it working in the video at the following link (was too…

@"britesc" wrote: Is it possible to have files uploaded to a central folder, from various devices, but only automatically downloaded to a specific device? Not likely in the way you're imaging it, no. Any device linked to your account can access any files within your account. You can use Selective Sync on your computers to…

@"SDD76" wrote:I changed my password yesterday and deleted devices and browser in the configuration. That's all you can do. As long as you changed your password and removed any unrecognized devices, then no one else should be able to access your account. Unfortunately, there's no way to know if they viewed or downloaded…

@"Sharon4470" wrote: When I go to delete a "on-line file only" to save hard drive space, it states 'delete everywhere' does this mean the file can no longer be opened/viewed to the person I have previously sent it to? It just means that if you delete the file from your Dropbox, it will be deleted from your account and from…

@"ashtrey1980" I can't speak to the issue you're having (I'm not a Mac user) so I'll leave that for someone else to answer. I just wanted to let you know that I've edited your post to remove the mention of Selective Sync to avoid confusion. Selective Sync is a specific feature that's used to remove local folders to save…

Your screenshot looks like you already have the PDF open for preview in Dropbox. The Open with... menu that you're seeing usually only appears after tapping the square icon with the arrow on it. Is that not the case here? Is that menu appearing on its own? If it's appearing on its own, can you not just tap Cancel and get…

@"Cinbor" wrote:I don't want another user with an Android device seeing what private files I have on my own desktop ... I would have thought the developers would have addressed this by now. Why would another user have access to your account on a device other than your own? Dropbox accounts are intended for individuals, so…

@"Cinbor" wrote:I appear unable to do [Selective sync] on an Android device or phone ... Selective Sync is a feature of the Dropbox desktop application, meant to remove the local copy of a folder from your hard drive to save space. The mobile version of Dropbox doesn't sync all of your files like the desktop app does; it…

@"Lynneth" wrote:Unfortunately that's a windows 8 or 10 solution - I'm still on windows 7, apologies for not making that clear in the first post. If you're unable to use the Windows 7 notification settings to suppress this, then there won't be a way to do it. There's no option to do so in Dropbox.

@"Valeria_" wrote:I wrote my date of birth wrong, I urgently need a solution, please You'll need to contact Support to have them correct it.

@"Lynneth" wrote:I don't want dropbox to tell me I just copied I file. I know I did, because I just told it to. How do I disable that? I've already gone to Windows' Action Center and disabled Dropbox' icon and notifications there ... There is no option to disable that notification from within Dropbox. Disabling…

@"Jason_Hagon " wrote:Has anyone found a work around for being able to set "Online-only" when your link dropbox accounts via the Synology Cloud Sync app? Assuming it's possible, that would be up to Synology to implement as they're the ones that create the sync client used on their NAS products. It's not created by Dropbox.…

@"Jackman100" wrote:If I download a single file it downloads immediately to my computer's Download directory, and opens the file in a new browser tab. That will happen if you have the browser set to open that particular file type in the browser, such as how I have that set for PDF files.

@"Jackman100" wrote:How do I change the Dropbox default download directory? ... I would prefer Dropbox to "always ask" BEFORE downloading. Dropbox has no control over that. It's controlled by your browser. There are no settings within Dropbox to tell it what folder to download to because it's your browser that handles the…

@"Slev1n" wrote:But on my desktop (Windows 10) PC two folders are missing. On another PC the data is also available. Are both systems Windows, or is the other system a Mac? Make sure the folders don't have any characters in their names that would be incompatible on a Windows system. This is common when syncing between a…

@"dups2788" wrote:Its currently in my C drive, and when I try transferring it to my other hard drive, its transfering the whole 800GB instead of the "placeholder" file of 28GB. It can only transfer the 28GB of data that's actually on your drive. The transfer window will still show 800GB because Windows knows that's the…

@"lvv" wrote:... it says it is uploading and downloading. Been running 1.5 hrs now. Is that what it should look like or should it only say indexing? It's transferring the comparison data to check your local files against those online, along with any files that it needs to sync (i.e. the differences it finds). This is the…

@"msteinhofer" wrote:... it seems that my external drive was disconnected again. And this is THE reason why storing the Dropbox folder on an external drive is NOT recommended. If the drive becomes disconnected while Dropbox is running, or Dropbox is launched before the drive comes online, Dropbox can see it as a…

@"Krisias" wrote: ... have not been able to find a solution ... to open Apple email files stored on the Dropbox app for iPhones. Typically you just need to have an app installed on the device that is capable of opening the files, as Dropox uses the apps that you have installed. Do you have an app on the phone that is…

@"CarolJulie" wrote: ... when I press the ellipsis in Dropbox professional, on the top right hand corner of my photographs, the word watermark is not in the list. You're doing this while you're previewing the image?

@"Rinconman" wrote:Wil enabling dropbox backup create an issue for these games when the folders are moved to DB? It depends on whether or not Steam or the game(s) in question is able to follow the new location of the files. You'll either need to ask Steam or the game developer, or just try it and see if it continues to…

@"saerdna" wrote:In Windows 11 there is a standard keyboard shortcut ALT+PRINT for the active window and SHIFT+WIN+S for a rectangular area. PRINT SCRN and ALT+PRINT SCRN will result in a screenshot saved to Dropbox. SHIFT+WIN+S will not send a screenshot to Dropbox.

@"CarolJulie" wrote: Does anyone have an email address for Dropbox please? There is no email address. You can find the support options available to you on the Support page. Basic (i.e. free) accounts are limited to self-help options like the Help Center or chat bot, or you can post your questions here.

@"ItsMeHere" wrote:I want to downgrade from 2tb to 1tb but am not finding the option. I can downgrade to basic but have already exceeded that space. There is no 1TB plan anymore. The Plus plan is the lowest paid option and it offers 2TB. Dropbox increased it from 1TB to 2TB years ago.

@"mstroz" wrote:When did this change? I seem to remember being able to choose what directories I wanted synced to Dropbox across the computer it was installed on. It hasn't changed. Selective Sync has always worked this way. Dropbox only syncs the files and folders you place in the Dropbox folder, and you can use Selective…

@"Dededede" wrote: Now I cannot reach any one to talk about matter! How can I get refund You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private…

@"mstroz" wrote:>>The problem: The system will not allow me to see or select local files & folders to sync to Dropbox. That's not how that feature works. It's not for selecting the local folders that you want to sync to Dropbox. It's for selecting the folders in your account that you want to sync to your computer. The…