Rich Super User II

@"theactualangie" wrote:How can I adjust whatever settings need to be adjusted, so that I have the option to click a Dropbox link and open the folder in Finder? Has that ever been an option? Dropbox links have always opened in a browser because they're links to a website. To the best of my knowledge, you could never click…

@"Delanoble" wrote:I am using the web version and since a week i cant middle scrollwheel click anything anymore to open it in a new tab. CTRL + Left mouse click is also quite broken. Still working fine for me. I'd clear your browser's cache/browsing history and try again, or try another browser.

@"croine_" wrote:old dropbox files on email can i retrieve them If you remember your password or still have access to your email address and can reset your password, you can try to sign in to the account. As long as it hasn't been idle for more than a year, it should still exist. If the account has been idle for more than…

@"cyrus123" wrote:itms-services://?action=download-manifest&url=https://www.dropbox.com/s/xxxx/manifest.plist or https://www.dropbox.com/s/xxxx/manifest.plist?dl=1 also can't work cannot do before like itms-services://?action=download-manifest&url=https://dl.dropboxusercontent.com/s/xxxx/manifest.plist Not sure where…

@"Denis CANADA" wrote:It says using 5.75 GB of 5.75 GB. ... I emptied my deleted file folder and still the same messages. Check your Backups page.

@"Hannah" wrote:Did you manage to try the advanced reinstall steps, to see if they help? Hannah, why would an advanced reinstall work in this case? Their goal is to move Dropbox out of the Library/CloudStorage folder, but moving the Dropbox folder is no longer supported on macOS. Are you suggesting that an advanced…

@"Kathyjas" wrote:I don't want to be part of this client's Dropbox Business subscription. How can I undo this? YOU can't. Only the team admin can do it. By accepting an invitation to join a Business team you merged your account into theirs, making them the owner of your account. When this happens you receive a prorated…

@"southpaw" wrote:I've been sent an email with a dropbox link, if I click on or copy/paste the link in a browser I'm forwarded to Device Enrollment Mimecast webpage at security-eu.mimecast.com That page has nothing to do with Dropbox. It appears to be a service enabled by your IT department. I would contact them about this.

@"Aplha7878" wrote:Can i make a direct download link for my dropbox files by using dl.dropboxusercontent.com in place of www.dropbox.com Are you having a problem creating a direct download link? Creating a shared link now uses the dropbox.com domain. The dropboxusercontent.com domain, while still functional for files that…

@"mrb2" wrote:When I do that it tells me to log in. You need to keep filling out the form. Make sure you select Other from the list, then select a payment method, the type of help you need, etc. Eventually, you'll see a prompt that asks if this solved the issue. Select No and the form will appear.

@"mrb2" wrote:we just realised we have been charged for dropbox for several month now and do not remember signing up for it. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best…

@"lmerz" wrote:It did not create a conflicted copy last night but it still shows the dropbox badge. Does this mean there is still an issue? The badge doesn't indicate an issue and it isn't related to conflicted copies. When enabled, the badge appears on any Microsoft Word, PowerPoint, or Excel file saved in your Dropbox.…

@"PierreL1" wrote:There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox icon, all I am seeing is File Explorer open to Dropbox. You're clicking the Dropbox icon on your Desktop or from the Start menu. You need to click the icon in your system tray/notification area. *…

@"alessiacosio" wrote:I have issues with notifications, I don't understand why dropbox doesn't show me notifications of comments. Make sure you have comment notifications enabled on your Notifications page.

@"BJRo" wrote:Why on earth would Dropbox try and force storage of over 100GB of data inside the user /Library directory? This isn't Dropbox's doing; it's a new restriction put in place by Apple. Changing the location of your Dropbox folder is no longer supported by macOS. * https://help.dropbox.com/installs/macos-faqs

@"jrevers" wrote:... can't log in to primary account because I no longer have the old phone number for 2FA so the code goes to a phone number no one owns, and I can't find the "emergency code" ... doesn't seem to have any advice beside "cancel the payment" Unfortunately, they're correct in this case. If you no longer have…

@"Gregg Hall" wrote:Yes, all history was deleted...no change. How about in an Incognito/Private browsing session, with all add-ons disabled, just as a test? So, let me get this straight...you are saying there is no option between single click/double click. Correct. There are no settings which control that. Hard not to…

@"Nake" wrote:Is there a way for me to send her files from my basic plan, or do both parts need a dropbox plus account? If you've been given access to a shared folder, then you'll need to have enough space in your account to hold the entire folder, including what you add to it, because the folder will exist in your…

@"desireebyrd" wrote:I rcvd a large charge from dropbox but my dropbox account is the free version. You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or…

@"Clare4" wrote:How do I transfer all of my photo's and videos to Google? You'll either need to download your files from Dropbox and upload them to Google, or use a third-party service such as MultCloud to do the move for you.

@"DavidLondono28" wrote:I need help migrating files from dropbox to drive. Dropbox doesn't have a migration utility. You'll either need to download your files from Dropbox and upload them to Drive, or use a third-party service such as MultCloud to do the move for you.

@"VertexDesign" wrote:So Dropbox is down globally by the sounds of it... oops something went wrong at our end... Dropbox is not down globally. It would seem this issue is only affecting a select few people. I'd suggest trying some of the troubleshooting steps mentioned in this thread and let us know the results. I'd start…

@"Sandy" wrote:In troubleshooting, I learned that it was my own phone using a remote IP. I had no idea that was possible. Just goes to show how IP information is (mostly) useless. As another example, my phone's IP currently shows its location as New York City, and I'm about 4 hours away from New York.

@"Sandy" wrote:Is it related to the phishing attack? Can the IP address listed be used to identify the person, or report them? Any unauthorized access on any server could be related to a phishing attack. Have you clicked any links in email recently and entered your credentials as a result? If so, it could have been due to…

@"rmousa" wrote:I upgraded to Plus (monthly) in my webbrowser and paid with iDeal. ... However, my dropbox is not updated to Plus ... You likely need to wait a bit for the transaction to clear/finish processing. iDeal may have deducted the funds, but Dropbox might not have received them yet.

@"Gregg Hall" wrote:I know it's an account specified setting, and not a PC ... But there are no settings that control that function. There's no way to change whether a file or folder opens with a single click or a double-click. Have you cleared your browser's cache/browsing history or tried a different browser, as a test?

@"Smalltowncat" wrote: I already tried to follow the instructions on the link page you suggested. I have the kobo app, and it doesn't look anything like the examples shown on that page. Then you'll need to reach out to Kobo for support. Kobo is responsible for the connection between their app and Dropbox so only they will…

@"wildone1" wrote:This just happened to me too. I was just charged for 3 licenses. I don't even use this You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito…

@"Gregg Hall" wrote:... can not figure out how this was changed and can't seem to find an option to revert it back to a single click. Nothing has changed and there are no settings to change the behavior. Clicking the white space around a file or folder name will select it, while clicking on the actual file or folder name…

@"InfoTOM" wrote:Dropbox is up to date ... But which version are you running? The version number will tell us which channel you're on (Beta, Stable, etc.). Also, have you tried the search on the Dropbox website to see if the results are the same? Dropbox doesn't have any control over Explorer's Search function, so the only…