Discussions
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Need help opening a support ticket to recover deleted files (Basic Account)
Hi Dropbox Community Team, I need help recovering deleted files from my account. Since I am on a Dropbox Basic plan, I am unable to submit a support ticket through the standard help page. Could a Community Moderator please assist me in opening a support ticket so I can provide my file details to the support team? Thank you!
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I need help recovering a folder deleted in January 2026
Hi, I accidentally deleted an entire folder from my Dropbox Basic account in January 2026. The folder was stored only in Dropbox, and I don't have a local copy or backup. I checked Deleted files and the Restorations page, but I still can't recover the folder I need. Is there any way to recover it, or can someone advise me…
