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2/files/get_metadata 409 path/not_found
We have been seeing the following 409 error recently on multiple customers where get_metadata fails with 409 path/not found. But later when diagnosing the problem the same call works fine. Is there a possibility that this API call fail soon(like couple of minutes) after the file uploaded. curl -X POST \…
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How to full absolute path of a team folder using the namespace id?
We use full path to track dropbox files in our system. When a file is added in a team folder then we get an event that has "contextual" path. But when an external user drop a file then it does not have this field. So, how can I get full path of the team folder using its namespace id.
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Too many write operations when moving a file
We are renaming many files using the "2/files/move_v2" API, and we perform the operation on many files for a single user parallely. We get many "too_many_write_operations" error. I know about the "lock contention" but not sure why it should affect this because this is just a rename. Questions: * Why are we getting this…
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Why is "assets" field an array in v2 events API?
Hi There, We are using v2 version of events api and I want to understand why the "assets" field is an array? Under what circumstances can it return more than one values and what are these values? Example , I get below for file upload event: "assets": [ { ".tag": "file", "path": { "contextual":…
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"team/team_folder/list" is not returning folder list
Hi There, I am running below query and not gettting the list of folders: list folder results from postman See below , I have four team folders: list folder from UI Any idea why I am not getting these folders from api call?
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List_folder does not return team folders
Hi There, For new Dropbox for business account we are not getting the team folders in the response of the api "list_folder". But, for an old Dropbox account we still get the team folders in the response of the "list_folder" api. Can someone explain why "list_folder" does not have team folders, and is there any other way to…
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get_account_batch error 409
Hi There, For one of our customer we are getting 409 when making "get_account_batch". With error saying the account does not exists. I am trying to reproduce the error, so I deleted one user from our dropbox account, but even after deleting the user I still get valid response for the api "get_account_batch". Do I have to…
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2 file_ids are pointing to same file
"id:sQ8JqHEl8OkAAAAAAAIbNQ" and "id:sQ8JqHEl8OkAAAAAAAIbSg" both point to the same file. I received file_delete event with "id:sQ8JqHEl8OkAAAAAAAIbSg" and received file_download event for same file with "id:sQ8JqHEl8OkAAAAAAAIbNQ". Why do we see this issue?
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What is "File event tracking" under Advanced business plan?
Hi , "File event tracking" is mentioned as one of the difference between standard and advanced plan. What exactly is this feature? Thanks, Manish
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Difference between sf_nonteam_add_members , sf_nonteam_join & sf_nonteam_claim_membership
Hi There, What is the difference between sf_nonteam_add_members , sf_nonteam_join & sf_nonteam_claim_membership. Thanks, Manish
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Empty uid in second leg of oauth for "Team member file access" app
When a member authenticates for a business app of type "Team member file access", then in the second leg of oauth the uid is empty: Example: { "access_token": "8H9QotNcSyAAAAAAAABUbI0E-amnsmasnjsd...", "token_type": "bearer", "team_id": "dbtid:AACyGZWrUW...yzXtNuwYtLsVjoE", "uid": "" } Any idea why cant this be the uid of…
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Concurrency support - follow up
Following up on https://www.dropboxforum.com/t5/API-support/Concurrency-issue-failed-to-grab-locks/m-p/132270 Is the limitation that concurrent access to same users account would fail with "Failed to grab locks" still there? Any difference between dropbox personal vs enterprise? I did see that in another there was mention…
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When does webhook is disabled?
Hi There, I would like to understand after how many failed attempts does the dropbox webhook get disabled? I have noticed that sometimes our webhook gets disabled and we could not find any reason. All I know is that the client must return successfully in 10 seconds. Also, if say webhook is disabled after 100 failed…
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Webhook max POST body size
Is there a maximum content length of the POST body in webhooks after which dropbox will chunk and make multiple webhooks. We are trying to see what the maximum size we can set on our side before rejecting the request to prevent any DOS attacks. Even though we can verify that dropbox is the one who made the post with the…
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Upload to a shared folder - 500 internal server error
Scenario, - Create new folder test1 - Upload a file to test1 - File successfully uploaded and 200 response - Share test1 with another user - Upload a file to test1 - File successfully uploaded but returns 500 response - After this even after you remove the sharing, we continue to see 500 response. HTTP Snippet POST…
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Business App - Development mode
The App we have created recently with ID hp8quspkiujs5k3 is failing with "The app is in development mode and can't be authorized by more teams". But this app with ID wlx5w3bi63iu3i9 is what we had be using till now and it has always been in Development mode, but we never got the above error. We are using the App in QA…
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API to unauthorize an account from an App.
Our App has a Webhook setup for notifications. As the service provider we get notifications from dropbox teams, when someone authorizes their account with out App. Now, what is the process of un-authorizing the account from the app, so that we will not get notifications just for that account.
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Owner of shared folder with V2 API
I'm having a hard time trying to figure out the owner of a shared folder. Our business app has the 'Team member file access' permission. The /list_folder API, returns the parent_shared_folder_id in this form, "parent_shared_folder_id": "dbsfid:AACaAsPOBxY9rbpj6-y635yDW0_GjuKM9c0", I'm trying to figure out the owner of this…
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Concurrency issue - failed to grab locks
We did see the previous answer https://www.dropboxforum.com/hc/en-us/community/posts/204555365-Failed-to-grab-locks about the concurrency limitation. But wanted to find out more information, - Is this limitation because of using the API - Is the limitation because the same OAuth token is used by concurrent requests? - Is…
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How to get email_address of a member of shared folder ?
I am creating an application which need email address of all members of a shared folder. The "metadata" API call with "include_membership=true" gives member's display name and uid. Is there any way to get email address of members? May be something like make the call as account admin ?? Thanks in advance. Manish
