tmhlee Helpful | Level 6

Comments

  • Glad you resolved it...but with what you’re describing, I would personally just double check!! Because it sounds like if you were syncing your devices (making sure Dropbox is on and updated), and if you deleted something inside a folder that within a shared Dropbox folder, in principle if you ‘delete it everywhere’ that…
  • Hi Eddieray, One way around this is to copy the files and folders you want, and paste them (i.e. save a copy of the files) in a new folder outside of the dropbox directory on your physical machine or device. The reason dropbox is prompting this option is that if you delete the files from your dropbox folder (or sub…
  • Excellent! Glad it's solved. It's happened to me many times before. Cheers,
  • Just to clarify, I don't mean to turn on Cellular Data, but the application specific setting. Similar to below, just check that Dropbox also have app-specific data acces. But I'm sure the dropbox support staff will be able to help you out. Cheers, 
  • Hi Matthew, Have you tried going into your Settings > Cellular Data And scrolling down to the list of applications that you are allowing permissions to access cellular data? Because dropbox could use a lot of data, I have previously made the decision to block 3G/LTE data to save on data use costs. If you are not using wifi…