tigercaptain Helpful | Level 5

That seems to be the case… If I had known this would happen, I would have used an external hard drive instead of Dropbox. Is there absolutely no way Dropbox can help recover these files? I have many important files stored, so I would really appreciate any possible solution. Thank you for your time and assistance.

I don’t remember exactly how I downloaded the files, but at this moment, all of these folders have disappeared. Could you advise me on how I can restore them? Thank you for your help.

Same issue here