t3ole Helpful | Level 6

Further to my comments above, I have downloaded a tool to help with file size analysis, and it looks like I have an issue with some duplicated image files, which is difficult to explain. I have deleted the offending duplicates, and I am moving all other images out of Dropbox, which will take some time. This is likely to…

Thank you for your quick response. My online account reports that I am over my limit, see screenshot. As a result, it is not syncing a critical file. I have never used selective sync (how would I check for this?), and I have hardly used Dropbox in the last week as I have been abroad. A screenshot of the folder containing…

Having worked well for a few months, Dropbox is now saying that I am again over my limit. I have spent much of this morning manually checking the file sizes, and one of the folders on my desktop is 2Gb in size but showing as 18Gb in Dropbox online, which is simply not the case. This is obviously causing the problem, but…

Having resolved the problem by uninstalling and reinstalling, the messages have started again for no apparent reason, see below.

The emails from Dropbox arrive in the same mailbox as notifications from this forum, and that is the same email address under which I hold the only Dropbox account that I have ever had.

Those emails from Dropbox are still coming!

Apologies for the delay. It does appear to be syncing. The email was definitely received at the same email address.

 

I use Dropbox almost daily and always have, although only in concentrated areas (many of the files and folders may not get looked at regularly). The Plan says what I expected, which is that I am using 10 of 19 GB (having deleted a lot of files yesterday in a panic). My issue is that Dropbox is sending me messages about…