skyflyer Helpful | Level 6

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  • Hello! Dropbox support helped me - I had to manually add dropbox to Full Disk Access and this apparently solved my issue. The steps: 1. Click on the apple icon in the top left hand corner of your screen 2. Select "System Preferences..." 3. Then "Security & Privacy" 4. Select the Privacy tab 5. Select "Files and Folders" 6.…
    in Microsoft Word documents won't sync Comment by skyflyer August 2020
  • @"Lusil", I could not find a way to submit a ticket (!?) - the only option is to ask a chatbot and post to a community. So... what next?
    in Microsoft Word documents won't sync Comment by skyflyer August 2020
  • Hello @Daphne, I'm using Word 16.39. This problem is not present with Excel, for instance. I have Dropbox v102.4.431. When I open the Preferences, the first selected "tab" is "General". I then click on "Account" and as written in the instructions, click in the window, then press alt/option key, but nothing happens. There…
    in Microsoft Word documents won't sync Comment by skyflyer August 2020
  • The problem is still present for me as well. I need to quit word, pause syncing and then resume syncing. Otherwise, I get a red cross icon, and the file does not sync. You can see from the screenshots. The finder status: The dropbox Recet status: The Dropbox version (v102.4.431): Is there a way to enable debug logging so I…
    in Microsoft Word documents won't sync Comment by skyflyer July 2020
  • Was there any update on this issue? I'm having the same issue. When I close Word, Pause syncing and Resume syncing, the file syncs. Otherwise, I get the same red cross.
    in Microsoft Word documents won't sync Comment by skyflyer June 2020
  • I got another idea. My iMac has two disks - one smaller and one larger. Since my profile is quite big, I have it on /Volumes/SecondDisk/Users/miha And I have a symlink from /Users/miha to /Volumes/SecondDisk/Users/miha. Dropbox naturally created a `Dropbox` folder under /Users/miha/Dropbox and it seems that symlink was…
    in Dropbox not syncing files on Mac OS Catalina; No finder integration icons are visible Comment by skyflyer May 2020
  • I downloaded `fswatch` to see if OS would trigger notification for changes in the Dropbox folder and ran it; I see that fswatch successfully identifies changed/new/deleted files, so Dropbox should be able to pick them up as well.
    in Dropbox not syncing files on Mac OS Catalina; No finder integration icons are visible Comment by skyflyer May 2020
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