rxiang

Hi @"Hannah" – I bumped the email ticket but no one responded. When I go to the ticket #23638400 I see it was marked as solved – how can I get help?

in My laptop doesn't show up in my connected devices list, even though it's syncing files Comment by rxiang May 2024

Hi @"Nancy" – my ticket number was marked as resolved because I haven't gotten around to responding. I have now though, but not sure if the ticket will re-open. Do you mind taking a look? Thank you!

in My laptop doesn't show up in my connected devices list, even though it's syncing files Comment by rxiang May 2024

Hi @"Jay" – my ticket number was marked as resolved because I haven't gotten around to responding. I have now though, but not sure if the ticket will re-open. Do you mind taking a look? Thank you!

in My laptop doesn't show up in my connected devices list, even though it's syncing files Comment by rxiang May 2024

Thanks Jay! Here's the ticket number: #23638400

in My laptop doesn't show up in my connected devices list, even though it's syncing files Comment by rxiang April 2024

I've been having so much trouble with Dropbox. Dropbox used to sync my whole computer – I could see the little icons on the files in my Finder, not just files in my local Dropbox folder on Finder. It was super convenient to manage files on my computer and I loved how I could set things to "online-only" to save device…

in My laptop doesn't show up in my connected devices list, even though it's syncing files Comment by rxiang April 2024

rxiang Helpful | Level 5

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