Comments
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Good point! For the users I had to remove and reinstall Dropbox for, I used Everything (free search application by Voidtools) to search through the local Dropbox folder for anything modified recently, saved the files to the user's desktop, removed/reinstalled Dropbox, then re-added those files to Dropbox. Tedious for sure,…
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No one should be losing any files. This is just a clunky rollout that doesn't feel like improved anything and isn't sufficiently documented or supported by Dropbox. If anything is missing from your computer, just check Dropbox.com--your files should still be there.
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The Support agent didn't really offer any useful help to me, so I'm at least glad the reinstall route worked for you. I was pretty reluctant in considering reinstalls, too. We keep about 1TB in company files, with the average user syncing 250-500GB. The Support agent's response was 'It appears your Dropbox account contains…
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I am also having the same issue. I have 35 users, and two thirds of them are now stuck on 'Updating Dropbox Account' like the OP. Same patch, same version, same issue. I reached out to support and the issue was escalated, but I'm still waiting on a reply. If they are able to resolve it, I'll post what they did here. This…
