rdarnell Helpful | Level 5

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  • Thanks for your help, Jay. I will do this to the best of my memory. I do not use Dropbox a lot, but I have had a free account from the earliest days of the company's public launch. At different times, I have had a few clients that use it a lot, and saw how they would share folders with me, which would impact my storage…
    in Issues with Shared Folders, accidental deletion, and restoration Comment by rdarnell December 2022
  • Good morning Nancy: Thank you again for your help with this. I just tried accessing the account in a new browser (Firefox): The results are all the same. I do not know what the size was of the folders I accidently deleted - probably hundreds of megabytes apiece. The folder names are "01_DOMO" and "03_BTS". Standing by and…
    in Issues with Shared Folders, accidental deletion, and restoration Comment by rdarnell December 2022
  • Thank you, Megan. In the "Shared" tab of my account, I am not able to find the folders that ARE shown in the "Deleted files" tab. Neither can I see the folders along with their content when I visit my account online (I had removed myself as a shared contact). As I previously mentioned, both folders are still listed in…
    in Issues with Shared Folders, accidental deletion, and restoration Comment by rdarnell December 2022
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