psionic001 Helpful | Level 6

Comments

  • I'd say if you have thousands stuck, then it's a file permissions issue that needs to be solved outside of DropBox. Eg bulk change the file permissions of those files to read-write. Also try to move them all out of Dropbox and see what happens to your sync. 
  • Sorry. They will have a Red Cross OR a blue syncing icon. How many files do you have? You should be able to start at the root of the drop box folder and just start looking around. Here’s what I did. https://tidbits.com/2017/10/25/how-to-clear-a-dropbox-file-that-wont-sync/
  • ?? You mean you can’t identify which ones won’t sync? The files will have a Red Cross next to them, rather than the usual tick.
  • Yes. Delete the files. Optionally Open save and close the files. That’s what I finally did.
  • My stuck files were all word files. About 103 of them. I deleted the ones I didn’t care about, then for the remainder I opened them, made an edit like add ing a space then closed them. Another small handful wouldn’t save as they were being used by another service (Dropbox) so I quit all dropbox services that were running…
  • Hi Fiona. I turned off my AVG antivirus and there were no firewalls turned in and I still have 103 files trying to sync. Thank you
  • Hi, I have the same issue as the above user and had 5000+ stuck files. I did the option-alt key on the acct preferences page then: Fix Permissions, and Fix Hardlinks. That did nothing so I unlinked Dropbox and Re-linked and that reduced the stuck files to 103. I have unlinked and relinked two more times and they are still…