pbuckland Helpful | Level 6

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  • Thanks, However that doesn't tell me whether the selectively synced file that are online-only will download once Smart Sync has been disabled. For example, with selective sync on and online-only set, files are there but with no content (empty files). If I disable Smart Sync, I wouldn't be surprised if the empty files then…
  • Hi, Actually, your link suggests that we can in fact disable Smart Sync by opting out of the extension. My only concern, though, is what will happen to online-only folders/files when we opt out? If I have selectively synced to a file, but set it to online-only, when I opt out will that file just become normal selectively…
  • Please change this post so that there is not an accepted solution - I think I've figured it out but would like confirmation (the people on this thread appear to understand a lot more than the support person I have been talking to). The setting in preferences about new files being local or online-only when created only…
  • Many thanks, appreciate it. My ticket number is #7804597, although I suspect it has been logged against my personal Dropbox account instead of my business one. Cheers, Paul
  • Hi, Here are my settings: If another user adds a folder under "projects - active only" (so another new black rectangle), that folder is selectively synced to my PC and all it's contents downloaded. I expected it to automatically be selectively synced - that's no problem - but I expected it to default to online-only, but it…
  • Hi, Thanks for the replies. Let me try to clarify a little. I have a shared folder, a sub-folder of this, and many many folders under this. Something like this: - Shared folder - Sub folder - Folder 1 - Folder 2 - Folder 3 - Folder 4 - ... - Folder 195 - Folder 196 - Folder 197 Before Smart Sync started for us yesterday, I…