Comments
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Thank you for getting back to me. My files were not in shared folders. I have searched my account and I don’t see the missing photos and videos anywhere. I really need help restoring them. I had 250+ GB of personal photos and videos dating back to 2010, including many irreplaceable memories from my life and family. Losing…
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I received the following email on April 23rd 2026. Based on this, looks like the files were actually deleted on April 23 2026? Subject: We cleared space on your Dropbox account Hi Panduranga, Your storage was still over the limit on April 24, 2026, so we freed up space by deleting files and leaving shared folders. Good…
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I received the following email on April 23rd 2026. Based on this, looks like the files were actually deleted on April 23 2026? Subject: We cleared space on your Dropbox account Hi Panduranga, Your storage was still over the limit on April 24, 2026, so we freed up space by deleting files and leaving shared folders. Good…
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Hi Jay, Yes, I can see the relevant event in my Dropbox account. The event shows: Your quota was decreased to 5.25 GB Date/Time: February 19, 2026 at 11:22 PM I believe the deletion of my photos was related to the reduction in my storage quota. Please let me know if you need any additional details from my account or the…
