mza1 Helpful | Level 6

this is now possible using the files app. It’s a shame that Dropbox seem unwilling to implement a native feature. We need multiple instances 

This is now working. I’m running iPadOS Beta 17.4 and the latest version of Dropbox

I’ve pursued dropbox on this issue and have a ticket that has been open for years without being resolved. I’ve concluded they are not interested. Would also like to see the app on iPad support multiple instances of the app.

this is just a Dropbox problem, I've tested the other cloud providers and they work as required. Dropbox seem to show no will to resolve this issue, but happy to be proven wrong.

Dropbox my ticket number is #10297404 and this issue was raised over 1 year ago. I am very disappointed with the service, I've received no updates and tried all you have suggested including contacting Apple Support. Apple have confirmed that there is an issue with the Dropbox app. This thread makes it very clear that your…

Hi Daphne, My ticket number is #10297404

Hi Daphne, Thank you, I'm pleased that someone from Dropbox finally responded to this thread. I already have a ticket on this issue that has been open for months and never resolved. Are you saying I should open another one?

I agree split green is also much needed and would boost productivity.

This is very frustrating, hopefully it gets sorted under iOS 14. This is clearly not a priority for Dropbox as they simply save use their app rather than files. Perhaps this explains the lack of will to resolve this issue.

Whatever the issue it is clear that there is a lack of will to address this or communicate the problem in a transparent way. Just think of the sheer number updates to the app there have been over the last 12 months none of them which have addressed these fundamental issues. I would also really like them to support the full…

I’m also having this problem on my iOS devices. I’ve tried all of the possible fixes and nothing changes. I find the basic integration with the iOS Files app and Dropbox to be very poor. Dropbox has failed to address bugs for example favouriting a Dropbox file via the files app doesn’t work. Searching Dropbox via the files…