monaronyc Helpful | Level 6

Hi @"Hannah", thanks for reaching out! We've never had manage the bandwidth in Dropbox. Its always been set to its default. Unless we need to change that now?! We do have terabytes on top of terabytes of data in our Teams folders, but when we do a first time sync, we're only syncing a couple of folders to start with. We…

Guys, sorry for the delay in responding, but yes, i have to say that since the 10.13.4 update to High Sierra, we are finally seeing some relief with Smart Sync. I tried installing DB a couple of ways just to be sure. We tried installing under a new image. New install. Clean install. As well as an upgrade in-place. Yosemite…

Folks, quick FYI here... We just noticed Apple released 10.13.4. So in an effort to stay up-to-date around here, we installed it. As soon as we logged back in we recieved the following pop up: This appears to be the normal behavior in allowing these blocked system extensions in High Sierra that we haven't been seeing or…

Sure thing! Sounds great! Let me know what you need.

HOLD OFF! We're on 46.4.65 and it's still a problem. We had one the other day where no matter what we did, or how we configured it, we could not get Smart Sync to work. In the end we had to use Selective Sync and told our users to just bring files down one by one as they need them.

Thanks for the update! And sorry for the delay! I'm going to try a few today. Will let you know. Stand by...

YES! We know about the VNC problem. Found that out the ****** WAY! But yes, problem is when the app asks you to enable in System Preferences, and nothing is there to enable. Per Screenshot:

We too are seeing the same exact problems. We are now in High Sierra 10.13.3 using Dropbox app v43.4.50. Problems still persist with Smart Sync and sycronization. I believe there are screenshots to this discussion you can reference.

And a quick screenshot here of what's going on. When we enter the users email and hit connect, we get the prompt to open System Preferences to enable Smart Sync. But when we do, we see nothing to enable. High Sierra 10.13.2. Dropbox client 41.4.80. Please Advise:

Hi Guys, sorry even with this still happening. What else you got? High Sierra 10.13.2. Dropbox client 41.4.80. Please Advise.

Just wanted to share that with the High Sierra 10.13.2 update and the 40.4.46 Dropbox client update, we are not seeing the same behavior @"Brian B.39" is also seeing anymore. I'm going to do a clean install on another machine to verify, but on our test box, it appears to be working now. I'll be in touch.

Hi Brian, thanks for the response! I think Gatekeeper is already disabled for us by default. I'd have to reconfirm. otherwise I'll try that string.

ALL OF OUR HIGH SIERRA FOLKS ARE SEEING THE SAME PROBLEM! Did anyone find a fix for this? We currently have Dropbox 40.4.46 in High Sierra 10.13.1. PLEASE ADVISE.