mgaal Helpful | Level 5

I finally figured out how to get to my billing, payment history and receipts. It's crazy! After I login to Dropbox Fax, I have to; (1) Click on my initials “MG” which are in a in a small magenta circle in the upper right corner of the landing page; (2) In the drop down menu, click on “Settings”; (3) In "Settings" at the…

Thank you Hannah for your assistance! Made lots of progress, but it was not easy. I first tried signing in on Dropbox Fax as you suggested and got the same error message I got with Dropbox Sign, which was to verify my email without telling me what to do to verify my email. I then tried my old "Hello Fax" email and login…

Thanks Jay for responding. I just tried signing in on Dropbox Sign as you suggested and got an error message saying: “Please confirm your email or use old email address to login”. I tried every old email address I could think of. What’s particularly frustrating is there is nothing in this error message telling me what I…