marty39 Helpful | Level 6

Comments

  • @"acbc" You seem to think that all you need to fix a bug is to roll out an update. The update has to have bug fixes, and bug fixes depend on figuring out what's causing the bugs. Yes, letting customers fend for themselves is a choice. The alternative is to pay for more programmers, which would really be the beginning of…
  • @"cloudres": I have some knowledge of system debugging. It's not a simple problem. There seem to be at least two issues here, as some people here can get Dropbox to work by reinstalling, while others have to disable the Firewall, and a few seem to have tried both without success. Don't expect a quick fix.
  • @"Joelo": Just a thought: this doesn't look like one of the issues that other users have encountered and resolved. Could your company have installed some kind of "protection" that's interfering with Dropbox? If so, you might raise the issue with company tech support.
  • DBX_Pedro: That command worked for me. It changed Dropbox from block to allow in Firewall.I tried other options to that command, and --remove doesn't seem to work. But --add did work.
  • DBX_Pedro: The Firewall blocks incoming connections to Dropbox and that can't be changed. I got Dropbox to work by disabling the Firewall. Do you know why why Apple decided to disable Dropbox that way? Was it because Dropbox competes with iCloud?
  • Didn't work that way for me. Maybe it has something to do with how old the previous version was.
  • There is an update, see https://help.dropbox.com/installs/macos-support-for-expected-changes. If you still have trouble, disable the firewall. https://9to5mac.com/2024/09/19/security-bite-macos-sequoias-filewall-is-disrupting-security-tools-and-more/ says most users should not enable the firewall: "Details are sparse at…