kobushi

I had reported the issue to Microsoft via the Feedback Hub: [link removed as per Community Guidelines] Although the report did not seem to garner votes from other users, it was accepted, and it appears the issue was resolved in the iPad Excel update released around early September (I confirmed both that the problem on the…

in Excel for iPad cannot upload/sync changes to the Dropbox app and "Save a copy" creates a 0-byte file Comment by kobushi September 21

I haven't had time to do it yet, but I do intend to report it.

in Excel for iPad cannot upload/sync changes to the Dropbox app and "Save a copy" creates a 0-byte file Comment by kobushi August 25

The environments at all locations where the issue is occurring are as follows (as of the time of investigation): 5th-generation iPad running OS version 16.7.16 Dropbox app version 480.2.2 Excel app version 2608 (August 18 build 20326.20100) At each location, individual accounts are used rather than team accounts. When I…

in Excel for iPad cannot upload/sync changes to the Dropbox app and "Save a copy" creates a 0-byte file Comment by kobushi August 25

All Dropbox app versions were 480.2.2. The generation of a file via the "Save a copy" function is an action performed within the Excel app itself, not by the Dropbox app. Regarding the behavior when saving changes to a location outside of Dropbox, I would need to ask staff on-site to verify this, but due to various…

in Excel for iPad cannot upload/sync changes to the Dropbox app and "Save a copy" creates a 0-byte file Comment by kobushi August 24

Due to certain circumstances, it is not possible to operate the remote iPad and save the file in question locally. However, I was able to check the iPadOS version; all of them are running version 16.7.16 on 5th-generation iPad models.

in Excel for iPad cannot upload/sync changes to the Dropbox app and "Save a copy" creates a 0-byte file Comment by kobushi August 21

kobushi Helpful | Level 6

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