knewtoit

Saving to desktop works. I copied and pasted to desktop and when opened all was good. Closed desktop copy and went to Dropbox and opened from there and it fails.

in One user can't open/edit shared Excel files via her desktop app. Comment by knewtoit March 2025

Worked most of day. Here's what's happening when she tries to open file. Actually displays dialog box wait for program to respond or close program.

in One user can't open/edit shared Excel files via her desktop app. Comment by knewtoit March 2025

OS is Win 11 Pro 10.0.26100, Dropbox 219.4.4463, Sync status says Up To Date. Can't get a screen shot at the moment as it's still working after my end task in Task Manager earlier. When it fails again I will add it.

in One user can't open/edit shared Excel files via her desktop app. Comment by knewtoit March 2025

knewtoit Helpful | Level 5

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