iwriteforme Helpful | Level 5

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  • I just received a slew of copies of the file I was trying to restore to in a flood of activity in my Dropbox. Looks like it was definitely on Dropbox's side and they managed to fix it. Will they acknowledge it and say that it was an issue on their side and they fixed it? Who knows. But try again on your system, see whether…
  • An attempt to post an asynchronous request to Dropbox for restoring a file hangs at 90 seconds without a response from their server, so they fall back to the Error 504 page. So somewhere in their network a configuration file or system is just out of whack and needs someone to find it and fix it. If the system works for…
  • Support got back to me and suggested the same things we typically do to resolve these issues: 1. Use a different browser like Safari, Mozilla Firefox, or Chrome. 2. Clear your browser's cache. You can find instructions for doing so here: http://www.wikihow.com/Clear-Your-Browser's-Cache 3. Try Incognito Mode or Private…
  • I contacted support through live chat, they said that I would need to continue it in email support. Emailed them that I'm still having the same issue. Still haven't heard back.
  • I've been getting this error since last night. Tried different browsers. Restarted Dropbox. Restarted my system. Tried on another computer. Just a long wait trying to submit my request to restore a previous version, and it ends up with this error 504. This appears to be an issue on Dropbox's end and I wish that they would…