iNeil Dropbox Community Moderator

Hello @"prabhat1999" , If your account has the updated team configuration and you are not using the Dropbox-API-Path-Root header with the Dropbox API, the team folders and any folders nested within them won’t return the path_lower field. Additionally, if your shared folder is unmounted, it won't return the path_lower field…

Hello @"DragonLinks1", Based on the information provided, it appears you are attempting to search for files on a Dropbox account and then create shared links for those files. From the code snippet you have provided, you are listing the contents of the Dropbox account and then searching for specific files from that list…

Hello @"kashiwagi_yhi", I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: - the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s) - the parameter values that you are using with…

Hello @"Aimed" Hope that you are well! Would you be able to cross-check if you are using the correct data-app-key value that is connected to your API app when you embed the dropin.js script? Please note that if you are using the IP address 127.0.0.1 to access your localhost, you will need to include 127.0.0.1 in the domain…

@"InderjeetSingh", I see you also wrote in to support with this, so we'll look into it and follow up with you there soon.

Hi @"Ellis01", If you would like to render and preview a file from your Dropbox account on your website, you can create a shared link for the file and add the 'raw=1' option to the URL. - How to force a shared link to download or render You can also set an expiration date for your shared links to control their…

Hi @"Kei Hoshino" , Unfortunately, it is not possible to share access to an API app's page on the App Console. You won’t be able to add additional developers or a team to an app to allow other accounts to view or configure its settings on the App Console. However, I'll be sure to pass this along as a feature request. I…

Hi @"Dev FS", Thank you for providing the additional information. If you are using our direct Dropbox API endpoints, the "entries" property would be an expected value to provide information about a file or folder. That said, it sounds like you’re experiencing an issue with a third-party application (Microsoft Power…

Olá @"Leoreis" Desculpas pela demora na resposta neste fórum do Dropbox! O Dropbox oferece uma API que você pode usar para listar, fazer upload e download de arquivos, entre outras operações. Você pode encontrar tudo o que precisa para começar a usar a API do Dropbox, incluindo documentação, tutoriais e SDKs aqui:…

Olá @"cwanderlei1", Desculpas pela demora na resposta neste fórum do Dropbox! Se desejar mais informações sobre como gerar um token de acesso com a API do Dropbox, consulte os seguintes links: * Guia OAuth * Documentação HTTP de autorização Observe que o Dropbox não oferece mais a opção de criação de novos tokens de acesso…

Hello @"Karmo", While retrieving the access token and refresh token for the Dropbox API, you would usually need the client_id (app key), and client_secret (app secret). However you could implement PKCE with the Dropbox API without the client_secret (app secret). For further information, please review the following below:…

Hi @"IanHuang", While implementing the Dropbox Chooser, you can configure the linkType parameter as “direct” which will provide an expiring link to download the contents of the file. Would you be able to provide further information about fetching the URL that returns nothing? If you are having difficulty with the Dropbox…

Hi @"Dev FS", I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: - the name and version number of the platform and SDK/library you are using, if any - the steps to reproduce the issue, including relevant code snippet(s), but don't include any…

Hi @"ExhibitBot", Production apps are not automatically added to the Dropbox App Center. Dropbox selects certain partner apps to include in the App Center. If you're interested in a potential technology partnership with Dropbox, you can reach out here: https://experience.dropbox.com/form/app-integrations-contact

Hello @"jadong", Based on the information you have provided, you are selecting and choosing a limited access folder that is causing the error message 'Failed to Load Request' with the Dropbox Chooser. As the folder has limited access, you shouldn't be able to choose it as an option with the Dropbox Chooser, hence the error…

Hi @"gavinho", Thank you for confirming that the issue is resolved! Unfortunately I’m unable to provide the root cause for this case. However there was an issue with our search functionality that caused inconsistent results.

Hi @"Mull999", I'll be happy to help with any issues you're having with the Dropbox Swift SDK, but I'll need some more information. Please reply with: - the name and version of the platform and SDK/library you are using - the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or…

Hi @"Tech Dev Oldsmar" , Thank you for providing this information! If your account team configuration is utilizing our updated team space functionality, the expected value for account.RootInfo.IsTeam will be false, as the account will not belong to a team with a shared space. To determine the account team configuration,…

Hello @"awb" , Based on the error message "invalid_root", this is occurring as the Dropbox-API-Path-Root header "root_namespace_id" value is incorrect. Please cross check if you are using the correct "root_namespace_id" by executing the 2/users/get_current_account endpoint. You can also test the endpoint using our Dropbox…

Hi @"gavinho", The engineering team has located and fixed the issue with searching files and folders. Please let us know if you need further assistance with this case.

Hello @"shripaldalal", The engineering team has located and fixed the issue with searching files and folders. Please let us know if you need further assistance with this case.

Hi @"gavinho", Thanks for the report! This case has been escalated to the engineering team. I'll follow up here once I have any updates on this.

Hello @"user44", You are correct that the /2/files/list_revisions endpoint will only work for files. There isn’t a way to retrieve the deleted folder's id with the Dropbox API. If you have the previous FolderMetadata, you can align it based on the path from the DeletedMetadata.

Hi @"EvgeniyCatito", On teams with the updated team space, there is not a single shared root; each team member has their own root, and so there is not a way to get a single cursor for the entire team.

Unfortunately, you won’t be able to retrieve information about the Dropbox 'Family Room’ folder when calling the 2/sharing/list_folders endpoint. However, I'll pass this along as a feature request. I can't promise if or when that might be implemented though. If you would like to retrieve information about your Dropbox…

Unfortunately, the Dropbox API doesn't return the file/folder ID for the DeletedMetadata, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though. To retrieve the history of a deleted file, you can call the /2/files/list_revisions endpoint with the path from the…

We can transfer API app ownership upon request. To start this process, please open an API ticket from the account that currently owns the app in question (or from a team admin account for the team that that account is on, if any) to request and authorize this transfer. Once that's done, we'll reply on that ticket with…

Hello @"craibuc", Based on the error message 'path/no_write_permission/', this indicates that you don’t have write permissions to the folder to upload the file. For example, you don’t have write permission to the folder /Activities/2024-04-11. Please double-check if you have editor permission on the folder. If you are…

Hi @"sagar_lonkar" , Unfortunately, we don’t have a Dropbox API endpoint that can exclusively list all Paper files or Paper template files but I'll shall pass this along as a feature request. If you like to list all Paper files, you will need to use the 2/files/list_folder endpoint and filter the list for Paper files on…

Hello @"shripaldalal1", thank you for reporting this case and the additional information! We'll look into it, and I'll follow up here once I have any news on this.