iNeil Dropbox Community Moderator

Comments

  • @"jjonathan" and @"tjosten" At this time, I don’t have any updates or plans to share regarding this request. However, the feature request still remains open, though I can’t promise if or when it might be implemented.
  • Hello @"reden_casting", The current limit for specifying files with the Dropbox Saver is 100, and unfortunately, there's isn't a way to increase that limit. I'll send this along as a feature request, but I can't promise if or when these changes might be implemented.
  • Hi @"pMatt1988", I'm happy to hear that you were able to change the scopes for your API app. We appreciate your feedback on this forum, and I have raised it with our development team to help improve the user experience in the App Console. Please note that adding a scope to your app via the App Console does not…
  • Hi @"ricardotimmr", If you're developing your integration locally with the Dropbox Chooser, Saver, or Embedder, running on localhost, you'll need to register localhost for your app. To do this, add localhost (without quotes) to the "Chooser / Saver / Embedder domains" field on the relevant app's info page in the App…
  • Hello @"Jessejackson", Hope that you are well! You should be able to download a file from the Dropbox API without using its full file path. There are multiple ways to reference a file that can be used with the path parameter when executing the 2/files/download endpoint. For example, you can reference a file on Dropbox…
  • Hi @"himanshu", I'm sorry to hear that you are still encountering issues with the shared links. Please contact our support team regarding this case and provide the problematic shared links so they can investigate and troubleshoot the issue further. 
  • Hello @"TStack", Dropbox is no longer offering the option for creating new long-lived access tokens. Dropbox is now issuing short-lived access tokens (and optional refresh tokens) instead of long-lived access tokens. You can find more information on this migration here. Apps can still get long-term access by requesting…
  • Hi @"Himanshu_gofynd"If a shared link to an image is temporarily disabled , you won’t be able to load the image itself. If your sharing activity has been paused or interrupted, it’s likely because of one of the following reasons: * One of your files may contain malware. * You may have exceeded your daily limit for data…
  • Hello @"Himanshu_gofynd", Thank you for getting back to us with this information. After reviewing the HTML file you provided, it appears you are encountering a shared link that has been temporarily disabled. This issue typically occurs when the daily bandwidth limits for a Dropbox account or plan are exceeded. Please note…
  • Hello @"Himanshu_gofynd" Based on the code snippets you provided, it seems you are attempting to download files using a list of shared Dropbox links. Could you clarify whether the issue you’re encountering relates to downloading or uploading files to Dropbox? I tested the code snippet that you provided on my side but…
  • Hi @"scsabelis" If your account team configuration is set to the updated team space, API calls to the Dropbox API, by default, operate in the "member folder" of the connected account. To create file requests that use a destination in the "team space" (e.g. /TEAMFOLDER/uploads), you must configure the Dropbox-API-Path-Root…
  • Hello @"cas_rds", All Dropbox Business teams have a default group named “Everyone at [Your Team Name]” that is automatically created when the team account is set up. This group includes all current team members, and new members are added automatically as they join. For more information, please review the following link:…
  • Hello @"cas_rds" Thank you for raising this case on our Dropbox Community Forum. Based on the cURL command example you provided, it appears that you are encountering the error message, “You aren’t a member of this shared folder,” because you are using the "Dropbox-API-Select-User" HTTP header to execute the endpoint on a…
  • Hi @"jmarbutt", Based on the information you provided, you would like to create a folder within your team folder. The error message “invalid_folder_name” would occur if the name you provided is not valid for creating a team folder when using the 2/team/team_folder/create endpoint. That said, to create a folder within your…
  • Hello @"1575475", The engineering team has updated me. Unfortunately, editing Microsoft Office documents in Dropbox does not trigger an event in the activity log. This is currently a feature gap, and the case is still open with the engineering team. Please note that I’m unable to provide a specific timeline for this case.…
  • Hello there, Thank you for reaching out regarding your production request. Please create an API ticket related to the production request and the API app name using the following link: https://www.dropbox.com/developers/contact Once we receive the ticket, we will review the case in our internal logs.
  • Hello @"deeptir94", As mentioned by Здравко, by default, API calls to the Dropbox API operate within the "member folder" of the connected account. You can configure the API calls to operate in the team space that is outside of the "member folder" by setting the "Dropbox-API-Path-Root" header in your Dropbox API request.…
  • Hello @"1575475" , Thank you for providing this information. I have raised this case with the engineering team. Once I have an update, I will let you know.
  • Hi @"thedefaultman" , Based on the information you have provided, you are encountering an error message "incorrect_offset" when attempting to upload files using upload sessions. That error can occur regardless of what chunk size you're using, and means: The specified offset was incorrect. See the value for the correct…
  • Hi @"graestar888" , In addition to what Здравко mentioned, please bear in mind that the webhook notifications only indicate when something has changed in an account, but do not themselves indicate what has changed. To retrieve information on the file changes, you can use the files functionality on the Dropbox API itself to…
  • Hi @"eni8ma", In addition to what Здравко mentioned, if you are still having difficulty, please provide the following information below: - the name and version number of the platform and SDK/library you are using, if any - the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or…
  • Hi @"paololago", Здравко is correct that you will need to create an API app to implement the Dropbox API. The first step in implementing the Dropbox API is to create an API app, which can be done through the App Console. You can find everything you need to get started with the Dropbox API, including documentation,…
  • Hello @"EvgeniyJK", I have tested the steps you provided and was able to retrieve and preview the file_edit event using the Dropbox API. Could you please cross-check the events on the team activity on the admin console to see if you are able to preview the file edit events? If you are able to preview the file_edit events…
  • Hello @"Cici cici", Would you be able to provide the full cURL command that you are using while executing the 2/users/get_space_usage endpoint? I have tested the 2/users/get_space_usage endpoint, and I'm unable to replicate the issue. Please test the conditions using the following cURL command for…
  • Hello @"Cici cici", I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with: - the name and version number of the platform and SDK/library you are using, if any - the steps to reproduce the issue, including relevant code snippet(s), but don't include…
  • Hello @"EvgeniyJK" , I have tested the conditions with the Dropbox API, and the /2/team_log/get_events[/continue] endpoint is working as expected. You should be able to preview the ”file_operations" events with these endpoints while using an account that has a Dropbox Business Plus plan. That said, would you be able to…
  • Hello @"prabhat1999" If all of the user's shared folders are returned while executing the /2/sharing/list_folders endpoint, the response object will not provide a cursor field. If any shared folders are missing from the response object, please open an API ticket with further information about the expected shared folder…
  • Hello @"SJ_Code" Thank you providing this information. I have raised this case with the engineering team. Once I have an update, I will let you know.
  • Hi @"EvgeniyJK" , I have responded back to your enquiry on this forum link that you have created below: https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/team-log-get-events-V2-doesn-t-bring-events-of-event-type-file/m-p/785945
  • Hello @"EvgeniyJK" , The /2/team_log/get_events endpoint is supported for Standard teams, however there is some constraints on specific functionality, which can only be used by relevant types of accounts. For instance, the 'file_operations' events to view files being added while using the /2/team_log/get_events[/continue]…