hillel

Thank you @"Megan" ! Going to https://www.dropbox.com/backups/ did the trick! I was able to access and delete the unwanted files. Appreciate your help 🙏👑 Hillel

in I used Dropbox Backups with a free trial, then disabled it, but my quota hasn't been freed up Comment by hillel February 2023

Thank you, but these are not my files - I haven't uploaded anything to Dropbox, only the backups

in I used Dropbox Backups with a free trial, then disabled it, but my quota hasn't been freed up Comment by hillel February 2023

Thank you for the reply! Here's the screenshot: I didn't add any new files, and I've been using Dropbox for years now, I'm pretty sure it's the backups

in I used Dropbox Backups with a free trial, then disabled it, but my quota hasn't been freed up Comment by hillel January 2023

Thanks for your reply! Yes, in the beginning I could see my backup there - but I couldn't delete the files. now it's empty (no files or backups listed) but I'm still seeing the storage used on my account. (if I click 'Deleted Files' there is nothing there either) I need to remove the files, but currently I can't even see…

in I used Dropbox Backups with a free trial, then disabled it, but my quota hasn't been freed up Comment by hillel January 2023

hillel Helpful | Level 5

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