garrycoach Helpful | Level 6

One specific thing to watch out for is file timestamps. When you move files between accounts ( regardless of the method), the "Date Created" usually resets to the moment of transfer. It can really mess up your sorting if you rely on dates to organize your work files. I learned that the hard way after migrating a bunch of…

Since they fail to open on the web too, the zero-byte placeholder likely overwrote the actual data during that sync crash. Go to Dropbox .com, right-click one of the broken files, and hit Version History. You're looking for an older version with an actual file size (not 0 bytes). If the only version listed is the current…

I tried a few different methods, like adding multiple accounts through the Dropbox settings and using other programs to manage accounts. For now, I’ve been mounting Dropbox as a drive, which makes it easier to work with multiple accounts at once. It’s been the most convenient option so far. Thank you @"cassaperk" 

Did you try switching to the Dropbox mobile app? If you’re set on using the browser, try clearing the cache, as already mentioned, or switching to incognito mode as a quick fix.

Scanning is basically an upload, so if Dropbox still thinks the account is over quota, the scanner gets blocked too. I’d double-check your quota from dropbox.com (Settings/Plan + the Referrals/Earned space page), because some “bonus” space promos can expire and then you’re effectively back at the 2GB Basic limit even if…

I’ve seen this when the old stuff is “online-only” and Explorer sits on “calculating”. Do those JPEGs show a cloud icon or green check? If cloud → force them offline first (Always keep on this device), then move/delete.

Think of each cloud account as its own mounted drive in Finder — set things to online‑only so your disk doesn’t fill up, and keep personal and work logins separate so stuff doesn’t get mixed. Do a quick test first (1–2 GB, a few dozen files) to check drag‑and‑drop, opening and deleting behave the way you expect. Two things…

I went through this headache last year when I was moving all my uni docs and photos from Dropbox to Google Drive. At first, I tried the whole “download from Dropbox, upload to Drive” thing, but my laptop kept running out of space and the process would just randomly stop if my WiFi glitched. Ended up installing both desktop…

I had to do this a couple months ago and didn’t really find any magic button, unfortunately. What I ended up doing was installing both the Dropbox and Google Drive desktop apps on my PC, then just copied the folders from the Dropbox folder to the Google Drive one. It still took a while because of my upload speed, but at…

If you can tinker a bit, a server‑to‑server transfer using the Box and Dropbox APIs is neat: a small Python/Node script can stream files from Box straight into Dropbox so nothing lands on your laptop, and you can preserve timestamps/metadata if you handle it. For company or large migrations, ask about Box Shuttle or…

This issue arises due to how Windows (or macOS) handles files when transferring them between cloud services like Dropbox and Google Drive. Even though both folders are on your local disk, these services add their own metadata to files, which may not be supported by the file system. As a result, you get the message: "This…

Files typically appear under the "Shared" section in Dropbox almost immediately after you share them. If they haven't appeared, it could be due to a delay or a glitch. It's not necessary for the recipient to acknowledge receipt for the file to be listed as shared. If the issue persists, try refreshing the page or checking…

Use the search function to look for the folder by name or keywords. Check any shared folders to see if it was moved. If you're using a cloud service like Dropbox, Google Drive, or OneDrive, review the version history or activity log for any deletion or restoration records.