fcaco Helpful | Level 6

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  • As a part of reaching the answers to my questions, how do I easily follow the thread of dialog on a particular subject? Must I always go to my email to be notified and then read the comments/answers? or can I access that information from within dropbox itself by hitting the notification bell? I've tried that but it doesn't…
    in What does the term "linking" mean? Comment by fcaco September 2023
  • Thanks. So to be clear, if I normally use a computer to access the account via dropbox.com (not always the same one as I need to log on from different locations) and I then want to also use my Iphone, would I need to download the app from the App store onto my Iphone? Then I could see the contents of my dropbox there?
    in What does the term "linking" mean? Comment by fcaco September 2023
  • Thanks, Hannah. My goal is to be able to give visual access only to some dropbox files occasionally. When I follow the instructions I copy the link to a dropbox file and I understand it then sits on my computer clipboard. From experimentation I learn I then have to leave dropbox and open my gmail account, address the email…
    in I'd like to send a link to share a file with a customer without requiring them to login to Dropbox. Comment by fcaco September 2023
  • I've tried to share a file with a person using the link (read only) option but it just doesn't seem to work. I feel so dumb as the instructions are very clear! Any thoughts? And also, if I share with a person and they don't have dropbox, do they have to get dropbox to be able to view the file? Thanks for any help.
    in I'd like to send a link to share a file with a customer without requiring them to login to Dropbox. Comment by fcaco September 2023
  • I did try to reply. I called the phone number associated with a Dennis Gardner in Denver I believe. Left messages. Will try to add no-reply@dropbox.com to see if that works. I am also not sure how to get back to this thread of comments in Community. I see it says that the authentication is not reaching my phone. Should be…
    in Two step verification code not coming. Comment by fcaco April 2023
  • Hello -- The ticket number for this case was Ticket #22035275: Re: DB: authenticity code thanks for any help you can provide. The problem we are facing is that when multifactor authentication claims it is sending a code to our email address [removed], it does not do so. We have checked the spam/junk folder, and we have…
    in Two step verification code not coming. Comment by fcaco April 2023
  • I can always access it!!
    in What do you like about using Dropbox on Desktop? Comment by fcaco April 2023
  • Emails from dropbox reach the email address but the ones with two-factor authentication code do not. I have tried to follow the email advice received but have too many questions to resolve using email. I had a 30 minute phone call scheduled to talk with someone in Denver today and that never happened. I've been trying to…
    in Two step verification code not coming. Comment by fcaco April 2023
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