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I got the IT lads at work to have a look and they spent some time researching and trying all manner of work arounds and solutions - installing and reinstalling changing settings. Apparently lots and lots of people have the same problem and it has never been resolved for anyone (lots of threads like mine left open). I am…
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Just tried again with 'Manage Hard Drive Space'. Selected the top six largest files. Clicked "Move to Online Only" and got a black banner message "Success! You saved 3.65GB of hard drive space." No Hard Drive space was freed and on the blue bar at the top of the dialogue box and when I check the files are still on the…
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Hi Megan, For avoidance of doubt, I am only using selective sync because Dropbox is malfunctioning. I would like my entire Dropbox (all of it), to sync on my PC (not just a selection). But my PC HDD is not big enough - that is the only reason I am using selective sync, (because I can only fit a very small part of my…
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Hi Nancy, I was setting the files to online only in the screenshots. That is what I was doing. It makes no difference to HDD usages and the fact that I then put the computer in aircraft mode with no internet access proves that the file is on my HDD. Previously icons were solid green for on device and white background for…
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Hi there, I have done a complete uninstall and reinstall but things are no better. There was an update last week that fixed the colour of the ticks and allowed you to right hand click to select online ort offline. I was quite optimistic - but everything remained on my HDD. As of today the system has revered to green tick…
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Update: Whilst writing this it occurs to me that none of my files now have a solid green tick for available offline. Every file is saved on my hard drive. Every file has a white background with green tick (like as though it is online only). When I right hand click files I do not have the option to make offline or online…