Comments
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Yes, I received it and sent a response. (Pardon the delay. I am currently in Japan.)
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That address is correct. I just tried from that page to verify the address by having a message sent to it. However, again, no message arrived. (I also checked my spam folder.)
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Since my day is probably your night, I'll go ahead and share the information. [Removed as per Community Guidelines] This is a throwaway address, but I tested Dropbox with it, and it had the same problem.
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May I give it to you in a less public way?
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I'm using an email account hosted under a personal domain. (The email for the work account is hosted under my organization's domain. The Web host for both is Hostgator in case that makes a difference. Both domains are on shared servers.)